Customer Solution Partner - Services Sales - 11341

Coupa

Tokyo, Japan

Full-Time

Mid (3-6 yrs)

Sales & Business Development

Posted on March 26, 2026

The Impact of the Customer Solution Partner to Coupa:

The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.

What You’ll Do

Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.

Actively participate in sales cycles, covering all aspects of Coupa services.

Design, estimate, and/or scope engagements, both directly and through partners.

Support the development of customized service offerings to meet client needs.

Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.

What You Will Bring to Coupa

Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.

Background in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives.

Credible at all levels, adept at building strong relationships internally with customers and partners.

Structured and rigorous, yet solutions-minded and service-oriented, with a track record of sales overachievement and proficiency in tools like Salesforce, Excel, Word, OpenAir, or similar.

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