Legal Support Specialist (Scheduling & Outreach)

About Docketly:
Docketly, sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By combining our proprietary software with a nationwide network of attorneys, we’ve redefined what’s possible in legal support services.

Job Overview

We are seeking a detail-oriented, high-energy professional to manage court hearing coverage through scheduling, dispatching, and real-time coordination. This role also supports client communication and outbound outreach in a fast-paced, KPI-driven environment.

Key Responsibilities

• Coordinate and dispatch attorneys for high-volume daily hearings
• Manage scheduling changes, cancellations, and urgent coverage gaps
• Confirm assignments and ensure accurate, full coverage
• Communicate with attorneys and clients to ensure seamless service
• Conduct outbound calls to schedule hearings and support client needs
• Track metrics, maintain scheduling data, and support reporting
• Partner with internal teams to improve processes and execution

Qualifications

• Strong communication skills and confidence on the phone
• Highly organized with the ability to multitask in a fast-paced setting
• Solutions-oriented with strong problem-solving skills
• Comfortable working toward goals and performance metrics
• Tech-savvy with the ability to learn new systems quickly

Who Should Apply

• Individuals who thrive in fast-paced, high-volume environments
• Strong communicators who enjoy phone-based work
• Self-starters eager to grow with a scaling company
• Team players who take initiative and solve problems proactively

Benefits:

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance.

Pay Range: $15.00 to $15.00 an hour

Schedule: Monday through Friday-9:30am-6pm MST