Remote Source

    Presales Solutions Architect - Observability

    AHEAD
    ~$71,582 - $132,938Market Estimate
    India
    Full-Time
    Mid (3-6 yrs)
    Engineering & Development
    First posted 258 days ago
    If you thrive in an entrepreneurial environment and desire to become a thought leader and team member of an established, forward thinking and growing organization, AHEAD will take your career to the next level. Members of our Specialty Solutions Engineering team have the opportunity to enhance their skill set, by leveraging not only technologies you are fully versed in but are invited to learn all technologies in our portfolio. This allows our team to develop the proper solutions to meet our customer’s desired business outcomes, while building your brand and career.
    Our customers may be new to Monitoring & Observability practices or have deep rooted processes and technologies that require enhancements or maturity, to support their journey towards digital transformation. The ideal candidate is an independent, self-driven thought leader, who enjoys interfacing with customers and team members and desires to drive innovative business solutions by applying their technical and business skills.
    This role partners with sales, delivery and solution engineering peers to achieve customer success, through thought leadership and driving awareness. The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions. The role also will require demonstration and prototyping of platform capabilities and in select cases identify the specific requirements needed to develop innovative application prototypes. The Monitoring & Observability Pre-Sales Solutions Engineer will also provide solutions and enablement to the technical salesforce and provide prospective customers with product and solution advice during pre-sales discussions.
    Responsibilities:
  1. Partnering with our sales team in client meetings
  2. Drive innovative business solutions and digital transformation with our customers
  3. Consult with customers and prospects to understand their needs and pain-points and drive solutions based on the AHEAD portfolio of products and services
  4. Architect solutions both independently and collaboratively
  5. Demonstrate live to customers and prospects the features and functionality of recommended solutions
  6. Conduct business process and/or technical workshops that may include enablement sessions.
  7. Interact with the AHEAD community as a thought leader on solutioning products
  8. Providing technical expertise on streaming big data architectures, log indexing and analytics, SIEM, APM/Observability
  9. Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables.
  10. Thrive in a fast-paced growing company
  11. Develop documentation, pricing, and statements of work for customers
  12. Learn other portfolio technologies, from a high level, that may enhance the customer’s experience
  13. Obtain and maintain certifications for the different product lines available, as related to this position
  14. Evaluate product placement as it compares to other products in this vertical
  15. Develop and maintain an up-to-date demo lab with defined integrations
  16. Create enabling content and opinionated guidance on solutions for both clients and internal stakeholders, including sales and marketing staff.
    17. Qualifications:
  17. 2+ years technical experience with full stack Observability platforms such as AppDynamics, Dynatrace, Datadog, Splunk, New Relic, Sumo Logic, Grafana Labs, Elastic and similar
  18. 3+ Infrastructure specific change management, configuration and monitoring solutions, such as Logic Monitor, SolarWinds, Nagios, etc
  19. 2+ years technical experience with log management solutions as a stand along capability/product or part of a suite of tools, such as Splunk Enterprise, Splunk Cloud, Sumo Logic, ElasticSearch/Logstash/Kibana, Dynatrace, Datadog, Loki/Grafana, etc.
  20. 5+ years acting as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development.
  21. Enterprise experience with Cloud Infrastructure, networking and system administration, automation and advanced configuration management, including tools such as Terraform, Ansible, and vendor specific control planes
  22. 2+ years of technical experience with telemetry collection agents/techniques, and telemetry pipeline tools like Cribl, Dynatrace OpenPipeline, Datadog Vector, Grepr, etc.
  23. Experience in architecture leadership that brings together and integrates solutions across multiple vendors
  24. Ability to evaluate new technologies and provide internal training
  25. Ability to understand customer needs, define requirements, and design solutions
  26. Ability to develop and present architectural recommendations and implementation/ assessment services
  27. Excellent written and verbal communication skills
  28. Excellent presentation skills
  29. Extensive experience with Visio and PowerPoint
  30. Strong technical aptitude
  31. Provide technical leadership assuring quality, maximizing team output
  32. Self-motivated
  33. Experience with event management systems like ServiceNow Event Management, Big Panda, PagerDuty AIOps is a plus
  34. Experience with Incident, Problem and Change Management, Asset/Portfolio Management, CMDB tools and processes is a plus
    35. Why AHEAD:
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
    India Employment Benefits include:
    Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
    Paid time off and company holidays, along with additional leave benefits as per policy
    Flexible work arrangements, supporting work-life balance
    Learning and development opportunities to support continuous growth and upskilling
    Employee wellness initiatives and programs focused on physical and mental well-being
    Retirement and statutory benefits in line with India regulations
    Inclusive and people-first culture, with a strong focus on collaboration and ownership
    Apply for this position

    Company:  AHEAD

    IT services firm engineering infrastructure, applications, data, AI, security, and operations solutions.
    1001-5000 employees
    Software & IT Services
    HQ: United States
    Browse more Engineering jobs →
    Based on your search, you may be interested in these:

    Presales Solutions Architect - Platforms

    SHI International

    $180,000 - $250,000
    Mid-Level
    Full-Time
    Software & IT Services

    Presales Solutions Architect - Google Cloud

    TTEC Digital

    ~$113,680 - $211,120Market Estimate
    Mid-Level
    Full-Time
    Software & IT Services

    Solutions Architect, Virtualization

    NVIDIA

    ~$86,625 - $160,875Market Estimate
    Mid-Level
    Full-Time
    Hardware