CXO Program Manager

Extreme Networks, a leader in enterprise cloud networking, is seeking an experienced CXO Program Manager to join our growing Brand team.

In this role, you'll create and deliver world-class experiences for CIOs, CTOs, CISOs, and other senior technology leaders through invitation-only events, executive communications, digital engagement, and community-building initiatives. Working cross-functionally with Marketing, Sales, Product, and executive leadership, you'll strengthen customer relationships, elevate the Extreme brand, and drive strategic business growth.

Responsibilities

Executive Event Strategy & Execution

• Assist in the planning, logistics, execution, and measurement of invitation-only CXO events, including executive summits, roundtables and industry experiences.

• Coordinate executive participation, project timelines, vendors, budgets, resources, and deliverables to ensure flawless execution.

• Design exceptional attendee journeys that create meaningful networking opportunities and reinforce the Extreme brand.

• Partner with internal stakeholders to continually innovate and elevate the executive event experience.

Executive Community Development

• Help transform the CXO Program into a year-round executive community that extends well beyond live events.

• Develop and manage ongoing engagement initiatives including:

• Executive virtual forums and peer discussions

• Quarterly executive newsletters and community communications

• Thought leadership content and exclusive member resources

• Community engagement campaigns

• Identify new opportunities to foster meaningful connections between technology leaders and strengthen customer loyalty.

Digital Program & Content Management

• Support the development and ongoing management of the CXO Program presence on ExtremeNetworks.com as a destination for executive content, event information, thought leadership, and community engagement.

• Identify content needs and coordinate development of executive messaging, event communications, social media, campaigns, videos, and post-event content.

• Collaborate with content strategy, digital marketing, and creative teams to ensure a consistent executive brand experience across all channels.

Cross-Functional Collaboration

• Collaborate with executive leadership and cross-functional teams to define program objectives, priorities, and success metrics.

• Partner with Sales and Marketing to identify executive audiences and deliver best-in-class experiences.

• Facilitate communication across departments to ensure alignment on strategy, messaging, and execution.

Global Program Expansion

• Support the growth of the CXO Program into additional global regions.

• Partner with regional marketing teams to localize executive programming while maintaining a consistent global experience.

• Document repeatable frameworks, playbooks, and operational processes to enable successful expansion across international markets.

Performance Measurement & Reporting

• Establish KPIs and reporting mechanisms to measure executive engagement, event success, community growth, customer satisfaction, and business impact.

• Analyze program performance to identify trends, opportunities, and areas for optimization.

• Prepare executive presentations and regular program updates for senior leadership.

Skills & Experience

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Hospitality, or related field.

• 5–8 years of experience in executive programs, event marketing, customer marketing, field marketing, or strategic events.

• Proven experience managing high-touch executive events and VIP experiences.

• Strong project management and organizational skills with exceptional attention to detail.

• Outstanding written and verbal communication skills with the ability to communicate confidently with executive audiences.

• Experience managing multiple complex projects simultaneously in a fast-paced environment.

• Comfortable collaborating across executive leadership, sales, marketing, and customer-facing teams.

• Willingness to travel for event execution.

Preferred Qualifications

• Experience supporting executive engagement or customer advisory board programs.

• Experience building customer communities or membership-based programs.

• Familiarity with CRM and marketing automation platforms such as Salesforce, Tableau, or similar tools.

• Experience working with global or international marketing teams.