Operations Consultant II

70% Travel, Supporting our New Jersey Market

The Operations Consultant II manages a portfolio of clinically integrated multi-specialty practices and is
accountable for driving overall performance results.

Primary Job Duties:

• Manage and own a portfolio of independent physician practices across a multi-specialty medical group
• Drive growth and improvement to portfolio of physician practices. Develop Growth plans and manage client relationships to meet care center and market goals.
• Draft and implement action plans to improve and grow physician practices’ overall revenue
• Create transparency with practices about their financial performance (or lack thereof), in order to drive change
• Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience
• Re-engineer the practice workflow to streamline patient throughput and efficiency and/or create efficiency in back office workflows
• Mentor and coach practice administrators, in the management of their physician practice
• Facilitate the transition of the physician practice from Fee-For-Service to the future Value Based Care world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Effective leader with a sharp eye for constructive criticism in the physician practice
• Strategic thinker who assesses situations carefully and delivers scalable recommendations and results
• Professional presenter of relevant health care topics
• Become an expert in AthenaHealth’s Performance Management System and EHR
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Provide oversight, coaching and mentoring to assigned performance associates
• Other duties as assigned
• Travel throughout assigned territory on a regular basis (70%)