The Regional Senior Payroll Manager, Americas (AMER) will oversee end-to-end payroll operations across the Americas region. Currently responsible for payroll operations in the United States and Canada, with potential expansion to new geographic markets throughout the Americas. Serving as our technical payroll regulatory expert for the region, they will establish scalable infrastructure, standardized processes, and performance frameworks that support current operations and enable scalable geographic expansion.
This position is ideal for a hands-on payroll leader who thrives in fast-paced, ambiguous, and rapidly growing environments. The successful candidate will have deep technical expertise in Americas payroll regulations, significant experience in payroll and HR system configuration and reporting customization, and a proven track record of driving operational excellence through automation, process optimization, and quality standards.
This role requires strong business process management capabilities and the ability to work effectively across time zones, partnering closely with our India-based payroll team to ensure seamless global payroll operations.
Open to remote employees on the West Coast + AZ.
Responsibilities:
Oversight over end-to-end payroll operations, compliance, and transformation for the Americas region, currently U.S. and Canada with potential future geographic expansion within the Americas region.
Serve as the technical payroll regulatory expert for the Americas region’s payroll statutory requirements, tax compliance, and regulatory reporting (Sarbanes-Oxley (SOX), federal, state/provincial, and local).
Design, implement, and maintain foundational payroll processes, controls, and organizational infrastructure to support current and future-state operations.
Drive payroll system configuration, integration, and reporting customization initiatives across payroll and HR platforms (ADP, SAP, BambooHR, or similar enterprise HR Information Systems).
Lead automation and optimization initiatives to enhance efficiency, accuracy, and scalability of payroll operations.
Establish and maintain disciplined quality oversight frameworks with quantifiable metrics and KPIs to measure payroll accuracy, timeliness, and compliance.
Implement continuous improvement methodologies and track performance metrics to drive operational excellence.
Manage business process design and documentation, ensuring standardization and scalability across regions.
Lead system and supplier evaluations, implementations, and vendor management activities within the Americas region.
Collaborate effectively across time zones with the India-based payroll team, providing guidance, training, and operational oversight.
Partner with HR, Finance, IT, and external vendors to ensure seamless payroll execution and issue resolution.
Establish and maintain payroll process compliance documentation, audit controls, and SOX compliance requirements.
Conduct root cause analysis on payroll discrepancies and implement corrective and preventative actions.
Champion a culture of continuous improvement, innovation, and employee experience excellence.
Requirements:
Bachelor's degree in Accounting, Finance, Business, Human Resources, or related field.
8+ years of progressive payroll experience with 5+ years in a leadership or management role.
Deep technical expertise in U.S. payroll regulations, tax compliance, and statutory reporting requirements.
Experience working in fast-paced, ambiguous, high-growth environments where foundational infrastructure and processes are being established.
Significant hands-on experience with payroll and HR system configuration, including workflow design, integration development, and custom reporting.
Proven track record of automation and optimization initiatives (e.g., RPA, RDA, AI/ML, Microsoft Power Automate, API integrations).
