North America Benefits Senior Manager
Join us on a journey of endless possibilities
At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
North America Benefits Manager
Purpose of the Role
The North America Benefits Manager owns the strategy, design, and delivery of employee benefits across the U.S. and Canada. This role ensures benefits are competitive, compliant, cost‑effective, and aligned to a growing global professional services organization, while delivering a strong employee experience.
Scope & Impact
- Lead benefits programs and team supporting ~2,000 employees globally, with primary accountability for North America
- Partner closely with Payroll, HR Operations, Finance, Legal, and external vendors
- Balance employee experience, cost management, compliance, and scalability
- Serve as a trusted advisor to HR leadership on benefits strategy and market trends
Key Responsibilities
- Benefits Strategy & Design
- Own medical, dental, vision, life, disability, retirement, wellness, leaves, and voluntary benefits for the U.S. and Canada
- Evaluate competitiveness and make recommendations aligned to business growth and talent needs
- Support global benefits alignment while accounting for regional requirements
- Administration & Operations
- Oversee day‑to‑day benefits administration, including enrollment, life events, and vendor management
- Partner with Payroll to ensure accurate deductions, taxation, and reconciliation
- Manage annual open enrollment end‑to‑end
- Compliance & Governance
- Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, state/provincial regulations, and local labor laws
- Manage audits, filings, plan documents, and vendor SLAs
- Vendor & Broker Management
- Lead relationships with brokers, carriers, TPAs, wellness providers, and benefits technology vendors
- Support RFPs, renewals, and cost negotiations
- Employee Experience & Communication
- Translate complex benefits into clear, employee‑friendly communications
- Partner with HR and Communications on education, engagement, and change management
- Analytics & Cost Management
- Monitor costs, utilization, and vendor performance
- Prepare reports and insights for leadership, including trend, risk, and savings opportunities
Core Requirements
- 7+ years of progressive experience in benefits management, with strong focus on U.S. benefits
- Hands‑on experience managing health and welfare plans and retirement programs
- Deep working knowledge of benefits compliance and regulations (U.S.; Canada preferred)
- Proven experience partnering with brokers, carriers, and payroll teams
- Comfortable operating in a fast‑moving, professional services or payroll environment
- Strong communication skills with the ability to distill complexity for employees and leaders
- Highly organized, detail‑oriented, and accountable owner mindset
- Effective leader and strong team management experience
Nice‑to‑Haves
- Experience supporting Canada benefits or broader global benefits exposure
- Background in payroll‑centric or HR technology organizations
- Experience scaling benefits in a growing or transforming organization
- Familiarity with benefits systems (e.g., Workday, ADP, UKG, or similar platforms)
- Exposure to M&A, integration, or re‑baseline initiatives
- Certified Benefits Professional (CBP), CEBS, or similar credential
What Success Looks Like
- Competitive, compliant, and well‑understood benefits programs across North America
- Strong employee satisfaction and reduced benefits‑related friction
- Effective cost management and predictable renewals
- Trusted partnership with Payroll, HR, Finance, and leadership
- Scalable benefits infrastructure that supports future growth
At Strada, our values guide everything we do:
- Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
- Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
- Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
- Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
- Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Diversity Policy Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum - Maximum:
$100,170.00 - $186,030.00Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.