Customer Service Representative – Hotel Bookings

    ~$47,320 - $87,880Market Estimate
    Baltimore, Maryland
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on August 24, 2026
    Job Type: Remote | Flexible
    About the Position
    We’re looking for Virtual Customer Service Representatives to help clients book hotels and plan travel accommodations. This role combines customer service with travel planning in a flexible, remote environment.
    What You’ll Do
  1. Assist customers with hotel selections
  2. Answer questions and provide booking support
  3. Maintain accurate documentation
  4. Work closely with a supportive remote team
  5. What We Offer
  6. Work-from-home opportunity
  7. Flexible scheduling
  8. Full training provided
  9. Travel perks and discounts
  10. Supportive leadership and growth opportunities
  11. Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States