Forward Deployed Engineer

About the Role

As a Forward Deployed Engineer, you’ll work directly with IFS Acquired organizations to deliver custom, production-ready AI solutions that solve real-world problems. You’ll lead the design and deployment of intelligent agents across business workflows—owning everything from discovery and prototyping to configuration, testing, and launch.

This is a fast-paced, hands-on role that combines engineering, customer collaboration, and applied AI. You will serve as a critical link between our product and the customer’s needs—ensuring rapid value delivery and laying the foundation for long-term success.

What You’ll Do

• Partner with acquired companies to scope and implement AI Agent use cases across complex workflows 
• Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors)
• Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption
• Document technical decisions and hand off stable deployments