Client Director - Strategic Tech

    United States
    Full-Time
    Mid (3-6 yrs)
    Product Management
    Leadership
    Posted on September 25, 2026

    You will drive net-new business growth within one of ServiceNow's largest strategic tech accounts, headquartered out of Mountain View, California. You'll be operating as one of two Client Directors that share the account strategy, account quota, and Solution Consulting support. In this model, you are the growth-focused counterpart: while the existing Client Director will continue to lead day-to-day account management. You are charged with identifying opportunities, building the business case for expansion, and closing new solution areas within the account. You'll collaborate actively with a large, extended, virtual team — numerous Product Sales Specialists, Product Area Solution Consultants, Executive Teams, Partner & Channel Teams. — to bring that expansion vision to life.

    What you get to do in this role:

    • Collaborate closely with peer Client Director to run a unified account strategy
    • Identify and pursue net-new revenue opportunities; expand strategic relationships
    • Build the business case and roadmap connecting the customer's strategic priorities to new ServiceNow solutions, in collaborative partnership with cross functional Sales Specialists
    • Build trust and deep multi-tiered relationships across the client's organization — from project/IT teams to CxO level — to surface and sponsor new initiatives
    • Partner with Executive Teams and Partner & Channel Teams to expand ServiceNow's footprint
    • Orchestrate large extended team of resources for specific pursuits and strategies
    • Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services

    Company:  ServiceNow

    Provides a cloud-based platform for automated business workflows and digital transformation solutions.
    10001+ employees
    Software & IT Services
    HQ: United States