Quality Assurance Specialist - Remote
Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?
The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.
Summary:
The Quality Assurance Specialist will be responsible for performing regular audits as they relate to
service and renewal work performed by Benefit Consultants. Other areas of responsibility will include
the implementation process and verifying all components are completed in a timely fashion.
Essential Duties and Responsibilities (include but are not limited to):
Monthly operations audits;
Pull and process reports relates to sales, group renewals, or broker partners;
Data maintenance and keeping particular fields up to date;
Various ad hoc reports;
Assist Quality Assurance Analysts with proposal audits during peak periods;
Correct items in database while working with consultants and other departments;
Terminate policies and accounts in systems based on paperwork received;
Additional responsibilities assigned by management.
Qualifications, Skills and Requirements:
Excellent written and verbal communication skills;
Strong organizational skills and attention to detail;
Must be self-motivated and disciplined;
Positive, upbeat attitude;
Ability to thrive in fast-paced environment.
Education, Training and Experience:
Bachelor’s degree in Finance or Business, preferred;
Experience in health insurance environment, helpful but not necessary;
Proficient in Microsoft Excel, required;
Familiar with database applications, a plus.
The typical base pay range for this role nationwide is $25 to $30 per hour.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
Thank you for your interest in joining the team!