Position Overview

Agiloft is seeking a collaborative, motivated, and results-driven professional to join our dynamic Account Management team. As a Strategic Account Manager, you will play a critical role in driving executive alignment, adoption, expansion, retention, and long-term value across our Strategic customer base.

In this role, you will act as a strategic advisor to senior and C-level stakeholders, helping customers leverage Agiloft’s AI-enhanced Contract Lifecycle Management (CLM) platform across SaaS subscriptions and token-based AI consumption to transform contracting operations, mitigate risk, improve compliance, govern consumption, and unlock enterprise-wide insights.

This position is ideal for a seasoned strategic-account seller who thrives in complex global environments, excels at executive engagement, and drives durable growth through multi-year account strategy, rigorous sales execution, commercial creativity, and fluency across SaaS and consumption-based models.

Job Responsibilities

Account Expansion & Revenue Growth

Develop and execute multi-year strategic account strategies to drive executive alignment, adoption, expansion ARR, responsible consumption growth, retention, and long-term value creation
Identify, qualify, and close complex upsell, cross-sell, enterprise-wide standardization, and token-consumption opportunities across strategic organizations
Drive expansion across business units, departments, subsidiaries, regions, and affiliated entities within the enterprise family tree
Own renewal and expansion strategy, partnering closely with Customer Success to ensure account health and risk mitigation, long-term client retention, executive value realization, SaaS revenue stability, and governed consumption growth
Position Agiloft as a strategic enterprise platform, clearly articulating differentiated value including AI-driven capabilities, enterprise standardization, SaaS subscription value, and token-consumption economics
Client Relationship Management
- Build and maintain trusted relationships with senior leaders, C-level executives, economic buyers, and cross-functional transformation sponsors across legal, procurement, finance, IT, and operations
- Act as a strategic advisor by aligning Agiloft’s capabilities to enterprise-wide business initiatives, operating priorities, risk programs, and transformation agendas
- Partner cross-functionally with Sales Leadership, Customer Success, Solution Consulting, Product, and Professional Services
- Lead executive business reviews focused on business outcomes, adoption, consumption governance, strategic alignment, and enterprise-wide value realization
- Sales Strategy and Execution
  - Leverage account intelligence, customer insights, token-consumption trends, executive priorities, and forecasting tools (e.g., Clari / SalesLoft) to identify expansion opportunities, forecast accurately, and manage complex strategic account pipeline health
  - Apply the MEDDPICC sales methodology across all expansion and renewal motions to qualify opportunities, guide deal strategy, and drive predictable outcomes, including economic buyer alignment, decision process, paper process, and champion validation
  - Lead complex strategic expansion opportunities from identification through close, including multi-threaded executive alignment and cross-functional orchestration of internal resources to advance strategic account objectives
  - Develop and execute close plans aligned to MEDDPICC criteria, including economic buyer alignment and competitive positioning
  - Maintain accurate records of account activities, renewal risks, expansion opportunities, consumption signals, and sales forecasts
  - Provide regular executive-level updates to sales leadership on account strategy, renewal posture, expansion path, consumption trends, risk, and forecast accuracy
  - Customer Insights & Collaboration
    - Serve as the voice of strategic customers internally, providing executive-level feedback to influence product direction, AI roadmap, monetization packaging, implementation motions, and go-to-market strategy
    - AI Thought Leadership
      - Confidently position AI and token-based consumption as strategic transformation levers in enterprise contract management, governance, and operational performance
      - Lead executive-level conversations on AI-driven risk management, obligation governance, analytics, consumption governance, change management, and operational efficiency
      - Collaborate with Solution Consultants to ensure accurate and compelling technical representation of Agiloft’s AI capabilities during client engagements.
      - Translate strategic customer feedback into insights that shape AI product development, packaging, enterprise enablement, and strategic market messaging
      - Leverage AI-assisted tools to enhance productivity, improve processes and workflows, strengthen executive account planning, and support everyday work
      - Other duties as assigned

Required Qualifications

7+ years of experience in SaaS or consumption-based software sales, with a preference for experience in Contract Lifecycle Management (CLM), Legaltech, or related systems

Proven ability to create and implement account strategies and manage complex cloud software, SaaS, and hybrid monetization sales cycles

Proven success managing complex Strategic accounts ($2.5B+ annual revenue) using a structured sales methodology (e.g., MEDDPICC), with focus on executive alignment, retention, NRR, and expansion execution

Demonstrated expertise in enterprise deal strategy, negotiation, executive-level engagement, and complex commercial structuring

Strong executive presence with the ability to influence senior and C-level stakeholders, economic buyers, and cross-functional transformation sponsors

Excellent interpersonal, communication, and presentation skills

Demonstrated ability to navigate complex organizational structures, global account dynamics, and multi-threaded executive relationships

Strong problem-solving and strategic thinking skills, with the ability to align enterprise business initiatives to technical solutions

Highly organized with strong multi-year account planning, executive communication, forecasting, risk management, and pipeline management capabilities

Proficiency with Salesforce, Clari / SalesLoft, Microsoft Office, and collaboration tools

Willingness to travel

Preferred Qualifications

Experience with Salesforce

Familiarity with enterprise software, consumption-based monetization, and contract management systems

Background in conducting customer demonstrations and proof of concepts

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at brad.toothman@agiloft.com.

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.

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