Principal Delivery Lead - 11399
The Impact of a Principal Solution Architect at Coupa:
As a Principal Delivery Lead your role will combine leading solution design within Coupa’s largest and most complex implementations and defining best practices within the Professional Services Center of Excellence (COE). Your main responsibilities will be to provide strategic guidance, knowledge transfer and best practices to the implementation teams. This role involves a combination of technical proficiency, problem-solving skills, strong domain expertise and great interpersonal abilities to influence delivery, product and key customer stakeholders
What You'll Do:-
Lead professional services projects with some of the largest companies in the world, as the accountable design face (Solution Manager) with the objective of driving optimal design quality, leading industry practices, and maximum synergy across the entire Coupa suite
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Perform a Leading role within the Coupa Professional Services COE to drive enablement on business process expertise and consulting best practices across the wider Coupa delivery teams
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Conduct architectural design reviews on implementations to ensure quality in delivery from our and partner implementation teams
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Develop and implement standardized procedures, templates and tools to enhance the quality of delivery team operations
- Collaborate with documentation and product management teams to share expertise in further developing content & product
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Foster and develop relationships with customers key stakeholders
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Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success
Must have hands-on Coupa experience (implementation / consulting)
15+ years in Procure-to-Pay / Source-to-Contract (consulting, SaaS, or in-house)
Experience leading teams or global SaaS implementations
Strong client management with proven delivery of workshop management, successful & on-time go-lives
Deep understanding of Procurement + Finance processes and systems
Experience across industries (e.g. Healthcare, Retail, FS, Manufacturing, Oil & Gas)
Strong stakeholder management (exec-level, cross-region) and communication skills
Strong understanding of delivery methodologies and customer success principles
Highly organized, strong problem-solving and analytical skills
Experience with similar platforms (e.g. Ariba, Ivalua, Jaggaer, GEP) is a bonus
Willingness to travel regionally and possibly globally