Remote Source

    VP Service Delivery

    $211,269 - $264,086/year
    Remote, USA
    Full-Time
    Senior (7+ yrs)
    Customer Success & Support
    Leadership
    Posted on June 2, 2026

    Essential Responsibilities

    • Responsible for day-to-day leadership and management of multiple Directors of Service Delivery
    • Oversee multiple Directors and other staff to carry out key objectives.
    • Lead relationship management of key client counterparts including continued communication of revenue cycle performance·
    • Develop and deliver regular and ad-hoc presentations to client executives highlighting pertinent updates relating to client needs.
    • Lead R1 strategy development as functional and technical expert sharing best practices, optimizing performance, and leading the transformation·Execute and improve R1’s operating model.
    • Act as a change agent to help establish common goals and create alliances across hospital organization to optimize success·
    • Partner with internal R1 customer operations team to align operational objectives.
    • Serve as a functional/technical expert for Customer’s team ranging from executive level to front line operators to help drive operational and performance improvement.
    • Partner with R1 functional leaders on management decisions regarding daily operations within assigned hospital(s).
    • Focus on development, performance, and growth of the Revenue Cycle Team ·
    • Other duties and responsibilities as assigned.


    Education Level
    Bachelor's - Equivalent experience will be considered in lieu of a degree

    Experience Level
    Minimum of 12 years of experience, including at least 8 years in a management role

    Licenses and Certifications
    Not Specified

    Skills
    Not Specified

    Physical Demands
    •Sitting
    •Standing
    •Extended Computer Usage
    •Walking

    Work Environment
    •Well-lit
    •Remote
    •Noise Level -Quite
    •Climate Controlled

    For this US-based position, the base pay range is $211,268.66 - $264,085.82 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

    This job is eligible to participate in our annual bonus plan at a target of 30.00%

    The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


    Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

    R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

    If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

    CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

    To learn more, visit: R1RCM.com

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    Company:  R1 RCM

    Provides technology-driven revenue cycle management solutions for healthcare organizations.
    10001+ employees
    Software & IT Services
    HQ: United States