Customer Support Representative – Travel & Accommodations

    ~$47,320 - $87,880Market Estimate
    Maryland
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on September 10, 2026
    Job Type: Work From Home | Flexible Hours
    Position Overview
    We’re seeking customer-focused individuals to support clients with travel accommodation bookings. In this remote role, you’ll help travelers find hotel options that match their needs while learning the travel industry from the inside.
    This position is ideal for stay-at-home parents, career switchers, students, or anyone looking for a flexible, remote opportunity with growth potential.
    Responsibilities
  1. Guide clients through hotel and accommodation options
  2. Provide friendly, professional customer support
  3. Assist with booking confirmations and general travel questions
  4. Keep organized notes and follow simple booking workflows
  5. Attend virtual training and support calls
  6. Qualifications
  7. Strong people skills and positive attitude
  8. Dependable and self-motivated
  9. Comfortable using email, online systems, and basic software
  10. Passion for helping others and learning something new
  11. Benefits
  12. Fully remote position
  13. Flexible scheduling (part-time or full-time options)
  14. Training, certification guidance, and support
  15. Travel discounts and industry perks
  16. Income opportunities tied to effort and consistency
  17. 📌 Interested?
    Apply to attend an informational session where we explain the role, training, and next steps.
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States