Global Head Portfolio Management (PM) GTM Lead

    ~$135,153 - $250,998Market Estimate
    United States
    Full-Time
    Senior (7+ yrs)
    Sales & Business Development
    Leadership
    Posted on September 3, 2026

    Global Head Portfolio Management (PM) GTM Lead  

    Overview 

    As the Global Head Portfolio Management (PM) GTM Lead, you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the PM product portfolio. Reporting directly to the Global Head Autonomous IT GTM, you will act as a key contributor to business growth, customer engagement, and operational excellence within our Autonomous IT growth motion – helping customers connect strategy to delivery across their investments, work, and outcomes. This role is ideal for a results-oriented professional with a passion for customer-centric innovation and cross-functional collaboration.  

    Key responsibilities 

    • Engage directly with strategic customers to understand needs, drive adoption, and ensure satisfaction. Serve as a practitioner and advocate for customer-centricity, maintaining feedback loops to inform GTM decisions. 

    • Design and activate prioritized sales plays that maximize pipeline generation, progression, and new net annual contract value (NNACV). Work closely with sales, product, and marketing teams to ensure cohesive execution. 

    • Scale CIO GTM plays, repeatable motions, and readiness programs across geographies (AMS, EMEA, APAC, Japan), ensuring consistent field enablement and performance tracking. 

    • Support the Autonomous IT motion by increasing PM attach rate and expansion across CIO/IT deals, in alignment with GTM priorities around selling the NOW platform. 

    • Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM), ensuring clarity and impact across all channels. 

    • Collaborate with the PM BU to develop and refine GTM strategies, including insights into pricing, packaging, and market positioning, as needed. 

    • Drive integration of GTM initiatives across Global Partnerships & Channels (GPC), Customer Excellence Group (CEG), PSM, and Industry Solutions to ensure scalability and performance tracking. 

    • Support partner co-sell strategy and solution partner enablement to unlock joint growth and market reach. 

    • Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning. 

    • Represent the company at industry events, panels, and executive forums. 

    • Support deal execution across stages, including but not limited to planning, discovery calls, engagement plans, workshops etc. 

    • Support high-impact deals, advising field and geo leadership on strategic execution and customer unlock. 

    • Foster a culture of innovation, collaboration, and continuous improvement. 

     

     

    Company:  ServiceNow

    Provides a cloud-based platform for automated business workflows and digital transformation solutions.
    10001+ employees
    Software & IT Services
    HQ: United States