Field Applications Engineer
One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
The Narrowband Field Applications Engineer within Viasat Government will provide customer, production, and engineering support for both US and foreign government systems, including hubs, remote terminals, and COTS equipment. This support will include a mixture of remote and onsite support.
The day-to-day
- Support installation and deployment, as well as testing, documentation & training, operations & maintenance of UHF DAMA and IW Networks.
- Collaborate with both internal and external customers.
- Support hardware and software installations and updates.
- Troubleshoot electrical, IP networking, configuration management, IA, and update technical publications accordingly.
- Provide onsite customer support both CONUS and OCONUS as needed.
What you'll need
4+ years' experience with SATCOM TDMA theory, RF, Antennas, test methods.
Proven experience operating spectrum analyzers, oscilloscopes and multi-meters.
Demonstrated experience developing technical user documentation.
Validated experience delivering Technical Training.
Verified experience resolving issues with SATCOM networks and terminals as well as IP/Networking.
Associates degree in a technical subject area or equivalent experience.
US government position. US Citizenship required.
Active DoD Secret Clearance or ability to obtain when administratively feasible (interim clearance must be granted prior to start date).
Ability to work an on-call rotation.
Ability to travel 75% both CONUS and OCONUS.
This role will be based out of Carlsbad, CA.
What will help you on the job
Experience with UHF DAMA and IW SATCOM systems/Network Operations.
Experience with SATCOM Network Operations.
Solid understanding of military standards and cryptographic baseband equipment (such as KY-100M, KY-99, KIV-7M).
Demonstrated experience operating and troubleshooting SATCOM hubs and system issues, terminals, and IP network equipment.
Experience with Customer Service and Ticketing Systems (like SalesForce).
Prior Military background
Salary range
$80,000.00 - $126,500.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $99,500.00- $149,500.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat’s comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
- Support installation and deployment, as well as testing, documentation & training, operations & maintenance of UHF DAMA and IW Networks.
- Collaborate with both internal and external customers.
- Support hardware and software installations and updates.
- Troubleshoot electrical, IP networking, configuration management, IA, and update technical publications accordingly.
- Provide onsite customer support both CONUS and OCONUS as needed.
4+ years' experience with SATCOM TDMA theory, RF, Antennas, test methods.
Proven experience operating spectrum analyzers, oscilloscopes and multi-meters.
Demonstrated experience developing technical user documentation.
Validated experience delivering Technical Training.
Verified experience resolving issues with SATCOM networks and terminals as well as IP/Networking.
Associates degree in a technical subject area or equivalent experience.
US government position. US Citizenship required.
Active DoD Secret Clearance or ability to obtain when administratively feasible (interim clearance must be granted prior to start date).
Ability to work an on-call rotation.
Ability to travel 75% both CONUS and OCONUS.
This role will be based out of Carlsbad, CA.