Azure DevOps Engineer

As a DevOps Engineer, you will be responsible for the deployment and operation of our AI programs. This position is responsible for supporting & building Scalability, performance, and reliability of the application infrastructure at an Enterprise level. This position ensures a focus on automation, efficiency, and continuous delivery initiatives across a range of platforms and programs, with Azure DevOps Services as the common thread throughout.

Location: 100% remote ONLY LATAM. Working hours are based on the US Central or Eastern Time Zone.

*Opening not available for the US or Europe.

About us:

Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients’ needs, driving innovation and efficiency.

Key responsibilities:

• Participate in design discussions, looking for opportunities to apply DevOps practices and philosophies.
• As a scrum team member, learn and implement DevOps concepts, Continuous Integration and Deployment (CI/CD), Infrastructure as Code, Cloud Deployment, Automation, Configuration Management, and much more for AI chatbot applications.
• Continuously collaborate with team(s) to evaluate monitoring and performance of the environment.
• Identify opportunities to automate software builds and deployments and help streamline the development process.
• Automate infrastructure provisioning using Azure Resource Manager (ARM) templates, Bicep, or Terraform (with Azure provider).
• Monitor and optimize Azure resources for performance, scalability, and cost efficiency.
• As a member of the DevOps community, assist in the research of new tools/technology solutions/processes to help evolve our environment and software delivery.
• Provide production support for applications and infrastructure during business hours and on call.
• Adhere to a commitment of protecting and securing all client data held, ensuring against unauthorized access and/or improper transmission of information that could result in harm to a client.
• Follow the I-Client philosophy and the core values of People Matter, Quality First and Integrity Always®. This should be visible in your actions on a day-to-day basis, showing your support for their organizational culture.

Requirements:

• At least 5 years of hands-on experience working as a DevOps Engineer or similar role.
• Deep understanding of Azure DevOps Pipelines across a range of deployments.
• Experience deploying, monitoring, and managing AI chatbots using Azure OpenAI Service.
• Understanding of containerization, Docker & Kubernetes is required.
• Experience with Azure Cognitive Services, Azure Functions, and Logic Apps for chatbot orchestration and automation.
• Familiarity with prompt engineering, model lifecycle management, and integration of LLMs in production environments.
• Understanding of Event-Driven architecture.
• Experience with Continuous Integration/Continuous Delivery in Windows/Linux environments.
• Experience automating with scripting languages such as PowerShell/Bash in Windows/Linux.
• Expertise with the Microsoft technology stack.
• Some understanding of networking, load balancing, caching, security, config, and certificate management.
• Must be a team player who understands the importance of teamwork, collaboration, and open communication.
• Must possess strong analytical, troubleshooting and technical documentation skills.
• Understanding of distributed systems or an enterprise background.
• Strong attention to detail.

Nice to Have Skills:

• Familiarity with NewRelic.
• Experience with Python.
• Experience with Test Driven Development (TDD) practices with an automated testing framework.
• Experience with Agile/Scrum.
• Experience with MongoDB.
• Experience with Microsoft SQL Server.

What We Offer:

• Flexible working hours and remote work options.

• Opportunities for professional growth and development.

• A collaborative and inclusive work environment.

• The chance to work on impactful projects with a talented team.

• Excellent compensation in USD.

• Hardware and software setup.