Global Key Account Manager – Electronics Manufacturing
Essential Duties and Responsibilities
Collaborate with cross-functional, global team to market and support equipment solutions to global strategic accounts
Provide clear direction and leadership to cross functional teams regarding global account strategy and plans
Responsible for the creation, implementation and execution of all sales activities including global sales strategy, technical design-in, commercial negotiation, implementation and support
Works across geographic lines to ensure harmonized treatment of the accounts in all regions
Develop understanding of customer business, end markets, ecosystem and competitive landscapes to drive new sales opportunities, penetration and increasing business coverage
Develop trusted advisor relationship with key personnel at key accounts, customer stakeholders and executive sponsors throughout the sales cycle and after
Translate customer’s strategy and priorities into a pursuit roadmap encompassed in a strategic account plan
Drive new product enablement, growth initiatives and liaise as primary management contact for business and technical concerns
Own and regularly update the global strategic account plan backed by opportunities pipeline
Establish and maintain strong customer relationships with both internal and external customers
Drive execution of key priorities and customer sales projects/opportunities
Job Title: Global Key Account Manager, Wireless
Division / Department: Nordson EFD / Sales
Location: Rhode Island, USA
Reports to: Managing Director - Asia
Job Summary:
The Global Key Account Manager - Wireless owns the overall strategy, execution, and leadership of the Wireless Business. This role will focus on collaborating a global team and driving Nordson EFD opportunities while coordinating across related global sites, subsidiaries, and partners of the key account(s). He/she will also work to build and implement strategy to bring in new business from within existing customers while developing new relationships with other potential customers in the market. The Sales Manager will be the lead point of contact while building and maintaining a strong relationship within accounts.
Essential Duties and Responsibilities
Collaborate with cross-functional, global team to market and support equipment solutions to global strategic accounts
Provide clear direction and leadership to cross functional teams regarding global account strategy and plans
Responsible for the creation, implementation and execution of all sales activities including global sales strategy, technical design-in, commercial negotiation, implementation and support
Works across geographic lines to ensure harmonized treatment of the accounts in all regions
Develop understanding of customer business, end markets, ecosystem and competitive landscapes to drive new sales opportunities, penetration and increasing business coverage
Develop trusted advisor relationship with key personnel at key accounts, customer stakeholders and executive sponsors throughout the sales cycle and after
Translate customer’s strategy and priorities into a pursuit roadmap encompassed in a strategic account plan
Drive new product enablement, growth initiatives and liaise as primary management contact for business and technical concerns
Own and regularly update the global strategic account plan backed by opportunities pipeline
Establish and maintain strong customer relationships with both internal and external customers
Drive execution of key priorities and customer sales projects/opportunities
Education and Experience Requirements
BA/BS degree or equivalent. MBA preferred
10+ years’ work experience in sales management, key account management, or relevant experience
Previous work experience in electronics, industrial applications, capital equipment is a plus
Experience in delivering customer-focused solutions based on customer needs
Strong communication skills and ability to collaborate with different stakeholders
Proven ability to drive the sales process from plan to close
Excellent mentoring, coaching and people management skills
Self-motivated and self-directed
Willingness to travel
Travel Required
50-75%
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