Key Account Manager Italy (Lombardy, Piedmont, Liguria, Valle d’Aosta)

    ~$78,050 - $144,950Market Estimate
    Milan
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on July 28, 2026
    Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 7,000 specialists.
    The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
    Responsibilities:
  1. Present and sell company products, services, and solutions to current and potential key clients (Alarm Receiving Centres or security companies)
  2. Prepare action plans and schedules to identify specific sales targets and opportunities
  3. Operate as the lead point of contact for sales matters between the Company and the customers
  4. Proactively assess, clarify, and validate customer needs on an ongoing basis
  5. Prepare and execute sales training presentations
  6. Assist with high-severity issue escalations as needed
  7. Manage account services through quality checks and other follow-up metrics
  8. Develop a trusted advisor relationship
  9. Follow up on sales leads and referrals
  10. Develop and maintain product knowledge
  11. Prepare a variety of status reports, including sales call activities, follow-ups, and adherence to goals and objectives
  12. Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the appropriate company staff
  13. Coordinate the involvement of company personnel, including Sales Managers, Technical Engineers, Accounting, Logistics, Product Management, etc., in order to meet account performance objectives and customers’ expectations
  14. Participate in marketing events, such as seminars, trade shows, and telemarketing events
  15. Requirements:
  16. Result-oriented with the ability to function in a semi-autonomous environment
  17. Ability to develop and deliver presentations to large groups
  18. Ability to teach, coach, and mentor customer sales personnel in the application of Company products and solutions
  19. Ability to build and maintain long-lasting relationships with clients
  20. Ability to persuade and influence others
  21. Strong interpersonal and communication skills
  22. Ability to communicate the value proposition
  23. Maintain a professional appearance and provide a positive company image to the public
  24. Work requires significant travel to current and potential clients
  25. This requires the possession of a valid driver’s license for employment
  26. Willingness to work a flexible schedule with significant overnight and occasional weekend travel
  27. We offer:
  28. A product that sells itself.
  29. Ambitious tasks and challenges.
  30. A strong and well-coordinated team of professionals.
  31. Opportunity to work with the most recognized security system and develop your career.
  32. A zero bullshit culture.
  33. Company:  Ajax Systems

    Ajax Systems develops and manufactures professional security and smart automation hardware.
    5001-10000 employees
    Hardware
    HQ: United Arab Emirates