Vendor Manager – Telecom Expense Management (TEM)

Job Description

• Vendor Relationships & Critical Escalations: Serve as the primary point of contact for vendor inquiries, invoice resubmissions, tax/banking updates, and corporate restructuring (e.g., name changes or acquisitions). Proactively manage supplier relationships from an invoicing and payment perspective. Immediately mitigate critical past-due notifications or disconnect notices by securing written commitments to prevent service disruptions.

• Billing & Dispute Resolution: Direct complex billing issues to resolution and initiate cost-saving claims when billed amounts deviate from contractual terms. Identify and investigate billing discrepancies—including rate mismatches, unauthorized back-billing, charges for terminated services, and invalid future billings. Partner directly with suppliers to ensure uninterrupted service while disputes are actively addressed.

• PO Lifecycle & Financial Operations: Oversee the funding lifecycle to guarantee timely invoice payments. Manage PO activity by monitoring low-fund conditions, evaluating foreign exchange (FX) impacts, consolidating purchase orders, and facilitating PO transfers or replacements.

• Data Integrity & System Management: Maintain precise system records and ensure data integrity across Telecom Expense Management Systems, ERPs (SAP), buying tools, and internal database platforms. Collaborate with cross-functional partners to uphold data quality throughout the end-to-end process.

• Cross-Functional Collaboration: Partner closely with negotiators, project managers, contracts, and corporate finance teams to enforce compliance with contracted commercial terms. 

Basic Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

• Experience: 8+ years of experience in telecom expense management, vendor management, accounts payable, procurement operations, or commercial supply chain functions.

• System Proficiencies:

• Demonstrates a high level of technical proficiency across Google Workspace, Microsoft Office (Excel, Word), and modern collaboration tools, with a proven ability to quickly master new software and digital workflows.

• Hands-on experience with Telecom Expense Management Systems (TEMS) (e.g., Rivermine).

• Familiarity with Enterprise Resource Planning (ERP) tools (e.g., SAP Fiori, Ariba, Buying Hub).

• Experience using enterprise ticketing platforms (e.g., Remedy, ServiceNow, or similar systems).

Financial & Analytical Skills: Proven ability to interpret complex commercial contracts, analyze line-item invoices, calculate foreign exchange (FX) variances, and execute usage analyses.

• Communication & Collaboration: Exceptional written and verbal communication skills with a track record of effectively managing supplier relationships, updating stakeholders, and navigating high-priority operational escalations.

• Professional Attributes: Self-motivated individual with strong project ownership from concept through completion. Excellent organizational, prioritization, and multitasking abilities with high attention to detail, a sense of urgency, and a consistent track record of meeting deadlines.

Preferred Qualifications

• Domain experience in telecommunications, colocation data center operations, subsea cable infrastructure, or network connectivity solutions.

• Proven track record of managing high-value supplier disputes and driving measurable cost savings.

• Understanding of global tax concepts, including VAT rules, withholding tax (WHT), and regional e-invoicing compliance mandates (e.g., Italy SDI, China e-Fapiao, LATAM requirements).

• Demonstrated success in building strong cross-functional alignment across technical delivery, legal, sourcing, and corporate finance teams.

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through UHC

• Nationwide Vision provided by UHC

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program provided by Goomi Group

• Employee Assistance Program

• Wellness Days

  401k Plan

• Basic and Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law