Remote Source

    Medical Events Specialist / Business Support Specialist (m/f/d) – ideally based in Warsaw

    Warsaw
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on December 17, 2025
    At Penumbra, innovation, teamwork, and initiative are more than values – they are the foundation of a workplace where every individual is encouraged to grow and make a real difference. We believe that the strength of our team lies in our diverse talents and shared passion for improving lives. If you’re looking for a role where your contributions matter, we invite you to join a company that values both personal development and impactful work. 
    As a leading MedTech company, weare dedicated to providingcutting-edge solutions for conditions such as stroke, pulmonary embolism, deep vein thrombosis, and acute limb ischemia. Headquartered in Alameda, California, Penumbra has over 4,500 employees worldwide and generated revenues of approximately $1.2 billion in 2024.  
    What’s in it for you
  1. Innovation - With eight product launches in the past year alone, we continue to push boundaries and bring meaningful innovation to the market.
  2. Impact, great atmosphere, flat hierarchy – We offer a dynamic and inclusive environment where every team member has the opportunity to thrive and contribute to our mission.
  3. A Team That Inspires – Work alongside a diverse, open-minded, and supportive team that encourages personal and professional growth.
  4. Stay Active – Enjoy an annual fitness subsidy to support your healthy lifestyle.
  5. Support & Well-Being – Benefit from our comprehensive Employee Assistance Program, providing guidance and support in times of need.
  6. Family First – Receive two weeks of paid Family Care Leave to support a sick family member or in the case of bereavement.
  7. Vacation Time – In addition to your local vacation days, enjoy paid extra time off on December 24th and 31st.
  8. Boost Your Investments – Take part in our Employee Stock Purchase Program and enjoy 15% cashback on your investments.
  9. Accident Insurance – Stay protected with comprehensive accident insurance during all business trips.
  10. Main Responsibilities
  11. Support and coordinate country-level medical education programs, partnering closely with Sales and Marketing to ensure seamless execution; including travel across the country (approximately 35% of the time, ~1–2 days per week, depending on workload peaks)
  12. Organize and manage all event logistics, including venues, travel, materials, demos, and hands-on technical sessions with medical devices
  13. Handle operational tasks such as budgets, compliance submissions (HCC), and physician reimbursements in collaboration with AP
  14. Serve as the main point of contact for physicians from registration to post-event follow-up, troubleshooting any operational or technical issues
  15. Gather training needs and provide guidance on program formats, co-creating solutions with cross-functional teams
  16. Track program KPIs, measure outcomes, and report results to stakeholders to continuously improve program effectiveness
  17. Provide support, coaching, and guidance to colleagues and internal teams as required
  18. Stay updated on industry trends, medical device innovations, and best practices to enhance operational processes and physician engagement
  19. What we are looking for
  20. Bachelor’s degree or equivalent in events, marketing, business administration, biomedical engineering, or a related field
  21. Hands-on experience with Cvent for managing educational events and registrations wuld be considered a plus
  22. Minimum 3 years’ experience coordinating medical events; experience in medical devices, healthcare, or pharma is a strong advantage
  23. Strong organizational and project management skills, able to multitask across multiple educational formats
  24. Excellent communication and interpersonal skills, able to build relationships with internal teams, external partners, and physicians
  25. Analytical and data-driven mindset: tracking KPIs, measuring program success, reporting outcomes, and identifying the right audience; experience with Excel, data analysis, and BI tools is a strong plus
  26. Service-oriented, professional, proactive, resilient, and adaptable; able to thrive in dynamic environments
  27. Fluency in English, Additional European languages are a strong plus
  28. Willingness to travel approximately 35%
  29. Apply for this position

    Company:  Penumbra

    Designs and manufactures innovative medical devices for treating neurological and vascular diseases.
    1001-5000 employees
    Healthcare & Life Sciences
    HQ: United States