Partner Solutions Architect

    ~$130,025 - $241,475Market Estimate
    San Mateo, CA
    Full-Time
    Mid (3-6 yrs)
    Engineering & Development
    First posted 164 days ago
    About the Role:

    We are seeking a highly technical and customer-facing Partner Solutions Architect to play a critical role in driving revenue through enterprise deals and partner ecosystems.

    This role sits within the Alliances team to advance deals, enable partners (especially SIs), and bring Netomi’s platform to life in customer environments.

    You will operate as both a hands-on builder and a front-line technical seller—leading POCs, writing and reviewing code where needed, and translating complex architectures into clear business value for executive stakeholders. You are equally comfortable writing code for a live POC as you are presenting a solution strategy to a CIO or CTO.

    You will partner closely with the Channel and Partner Enablement Managers to ensure technical deal learnings are translated into scalable partner programs and training.

    Responsibilities:
    Partner-Facing Technical Enablement
  1. Serve as the primary technical partner to SIs and technology partners, enabling them to effectively position, demo, and deliver Netomi solutions
  2. Develop and deliver partner training, workshops, and certifications to drive technical readiness and adoption
  3. Act as a trusted advisor to partner technical teams across architecture, integrations, and deployment
  4. POCs, Demos & Deal Support
  5. Lead and support technical sales cycles, including solution design, demos, and hands-on POCs in partnership with Sales, Alliances, and Field CTO
  6. Prototype, build, and adapt solutions in real time to meet customer requirements in complex enterprise environments
  7. Troubleshoot and resolve technical blockers to accelerate deal progression and improve win rates
  8. Ensure a smooth technical hand-off to CS and Delivery teams
  9. Solution Design & Architecture
  10. Design scalable, enterprise-grade architectures leveraging APIs, integrations, and cloud platforms (AWS, Azure, GCP)
  11. Translate customer and partner requirements into clear, actionable technical solutions aligned to business outcomes
  12. Ensure solutions are aligned with best practices for performance, security, and scalability
  13. Partner Asset Development & Scale

  14. Build and maintain repeatable technical assets (demo environments, reference architectures, integration templates, playbooks)
  15. Enable partners to independently execute POCs and implementations over time
  16. Standardize best practices to scale partner-led technical delivery
  17. Technical Thought Leadership

  18. Represent Netomi in partner and customer engagements as a technical expert
  19. Contribute to technical content, demos, and best practices that elevate Netomi’s position in enterprise AI conversations
  20. Provide feedback to Product and Engineering teams based on partner and customer insights
  21. Requirements:
  22. 6-10+ years in Solutions Engineering, Solutions Architecture, or technical pre-sales roles

  23. Strong hands-on experience with coding, APIs, integrations, and building real-world solutions/POCs

  24. Ability to prototype, debug, and adapt solutions in live, high-pressure deal environments

  25. Highly skilled at creating repeatable technical assets for partners, and understands how to smoothly hand-off to Customer Success and other delivery teams

  26. Experience supporting enterprise sales cycles and engaging with both technical teams and executive stakeholders

  27. Proven ability to translate complex technical concepts into clear business outcomes

  28. Experience working with partners and SIs in co-sell motions

  29. Strong understanding of:

  30. AI/ML or LLM-based systems (preferred)

  31. Cloud environments (AWS, Azure, GCP)

  32. Scalable system design and integrations

  33. Who You Are:
  34. A technical builder—you’re comfortable writing code, troubleshooting integrations, and getting hands-on in POCs

  35. A credible executive communicator—you can confidently present to C-suite stakeholders and simplify complex ideas

  36. Commercially minded—you understand this role exists to drive revenue and close deals

  37. Thrive in ambiguity—you can move quickly from whiteboard → working solution → closed deal quickly

  38. Strong sense of ownership—you step into gaps and push deals forward without waiting for direction

  39. Energized by working at the intersection of technology, sales, and partners

  40. Why Netomi:
  41. Direct impact on revenue and strategic deals

  42. Play a key role in scaling a partner-led GTM motion

  43. Help define how Netomi is sold in the market

  44. Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.
    Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

    Application Toolkit

    Available with Pro

    Available with Pro

    Tailor your resume and cover letter for Partner Solutions Architect.

    Company:  Netomi

    Agentic AI platform for enterprise customer experience automation.
    201-500 employees
    AI & Machine Learning
    HQ: United States