Human Resources Service Center Specialist I, HR Operations

Compensation Range:

Position Summary

The HRSC Specialist I, HR Operations is an integral member of the HRSC Operations Team, which provides frontline support in the areas of HR compliance, data integrity across HR systems, operational processes such as staffing events (i.e. hires, job changes, data changes, etc.), personnel file maintenance, and general administrative HR support on tasks and inquiries related to HR Operations processes and documentation. This role is responsible for ensuring the accuracy and integrity of HR data, providing excellent service to employees, and supporting HR processes efficiently and effectively. Commitment to service excellence contributes to a positive organizational culture and helps advance our mission of delivering world-class student experiences.

Essential Functions:

• Supports HR compliance efforts by assisting in regular audits and facilitating appropriate corrections, in adherence with federal, state, local, and institutional HR policies and regulations.
• Assists with resolving compliance-related issues based on guidance provided by HR leadership and/or legal teams.
• Stays updated on changes in labor laws and regulations and adheres to updates.
• Assists with the adherence to HR policies and procedures.
• Performs data entry tasks related to HR records and employee lifecycle events accurately, efficiently, and in a timely manner, and in compliance with applicable regulations and policies.
• Assists in maintaining and organizing accurate and complete HR data and records in NU’s HRIS (Human Resources Information System) and other HR-related systems.
• Assists with performing regular data quality checks to ensure the integrity of data. Performs corrections or other data changes as necessary.
• Provides administrative support for HR processes and documentation.
• Collaborates with team members to ensure efficient and inclusive HR practices.
• Performs other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• One (1) to two (2) years of experience in HR or HR Operations required.
• Associate’s degree preferred.

Competencies/Technical/Functional Skills:

• Demonstrates a high level of accuracy and thoroughness in completing tasks, reviewing work, and managing data. Identifies inconsistencies or errors and takes appropriate corrective action to ensure quality outcomes.
• Maintains accurate, consistent, and reliable data across systems and records. Follows established protocols for data entry, validation, and updates to ensure information is complete and trustworthy.
• Provides responsive, professional, and solution-oriented support to internal and external stakeholders. Communicates clearly, handles inquiries effectively, and ensures a positive user experience.
• Possesses working knowledge of Human Resources Information Systems (Workday), and demonstrates proficiency in Microsoft Office applications (Word, Excel, and PowerPoint) to support daily tasks and reporting needs.
• Accurately inputs, updates, and maintains employee and organizational data. Organizes records systematically to ensure accessibility, compliance, and audit readiness.
• Handles sensitive and confidential information with the highest level of professionalism. Adheres to privacy standards and organizational policies to protect employee and institutional data.
• Demonstrates foundational understanding of human resources policies, procedures, and applicable regulations. Applies this knowledge to ensure compliance and support consistent HR practices.
• Possesses strong interpersonal, written, and verbal communication skills
• Ability to work independently while collaborating effectively within a team environment

Location: Remote, USA

Travel: Travel seldom required

#LI-Remote

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.