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    Binance Accelerator Program - TechOps Engineer (MENA Timezone)

    Binance
    Asia && Taiwan, Taipei && UAE, Dubai
    Full-Time
    Mid (3-6 yrs)
    Engineering & Development
    Posted on April 9, 2026

    Role Positioning

    Build observability, automation, and AIOps foundations. Focus on deliverable output, reusable assets, and support-driven product improvement.

    Learning Outcomes

    • Use logs/metrics/traces to understand issues; complete a dashboard + alert + runbook for one service.
    • Turn support pain points into product improvements (copy, self-service, workflow).
    • Understand MLOps/AIOps basics: deployment, rollback, drift monitoring.
    • Build or extend an agent skill for automation or support.
    Responsibilities
  1. Observability & Automation – Set up dashboards/alerts; script repetitive ticket steps.
  2. RCA & Support Insights – Participate in RCAs; log user pain points weekly; propose product fixes.
  3. Agent & Skill Prototyping – Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).
  4. ITSM / Tools (optional) – Optimize a small workflow in incident management tooling.
    5. Requirements

    Must-have

  5. CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
  6. Good documentation – write actionable runbooks.
  7. Empathy & product thinking – improve user experience from support data.
  8. Basic understanding of agents and skills.

    9. Nice-to-have

  9. K8s, CI/CD, Terraform.
  10. MLOps project experience.
  11. Built a simple LLM agent or defined skills (LangChain, function calling).
  12. TSM tool experience.
    13. Apply for this position

    Company:  Binance

    Operates the world's largest cryptocurrency exchange, offering trading, staking, and blockchain ecosystem services to 270M+ users globally.
    5001-10000 employees
    Finance & Fintech
    HQ: None (Global)
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