Binance Accelerator Program - AI Supportability Engineer

Asia && Taiwan, Taipei

Full-Time

Mid (3-6 yrs)

Engineering & Development

Posted on June 22, 2026

Set up dashboards/alerts; script repetitive ticket steps.

Participate in RCAs; log user pain points weekly; propose product fixes.

Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).

Optimize a small workflow in incident management tooling.

CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.

Write actionable runbooks.

Improve user experience from support data.

Basic understanding of agents and skills.

K8s, CI/CD, Terraform. MLOps project experience. Built a simple LLM agent or defined skills (LangChain, function calling). TSM tool experience.

Company: Binance

Operates the world's largest cryptocurrency exchange, offering trading, staking, and blockchain ecosystem services to 270M+ users globally.

5001-10000 employees

Finance & Fintech

HQ: None (Global)

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