Software Training Consultant - OBGYN
Join the Team Modernizing Medicine
At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year
We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
ModMed is hiring a driven Training Consultant I to join our positive, passionate, and high-performing Implementation team focused on training physicians and their staff on EMA OBGYN/ Women's Health, our revolutionary EMR software. This is an exciting opportunity to leverage their clinical expertise and move into the exciting world of Medical Software within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
- Train clients on the use of the features and functions of the service.
- Establish rapport; gain and maintain credibility with diverse audiences.
- Reporting software improvements and enhancements to software engineers.
- Help our clients adopt best practices in using our solution to manage their practice.
- You must be technically savvy with the ability to easily learn new software.
- Managing time effectively with minimal supervision to accurately scope projects and ensure that practices are trained on time.
- Responsible for training clients on medical software using classroom, remote, on-the-job, and blended training techniques.
- Manages the client training schedule and the workflow of the practice and coordinates with project managers and administrators to properly execute the training for all staff.
- Collaborate with the Training, Support, and Product departments to address training materials, programs, and client launch practices.
- Record details of client feedback through the training process.
- Responsible for contributing to the creation of training resource material.
- Maintain certification of 80% or higher on all application material and quizzes.
Skills & Requirements:
- 2+ years experience in software training, implementation, and/or relevant medical practice experience.
- Previous experience in OBGYN/ Women's Health is highly preferred.
- Ability to travel 75-90% including weekends.
- Demonstrates good problem-solving skills and effective decision-making abilities.
- Possesses excellent written and verbal communication skills.
- Empathetic communicator with a consultative approach - able to see things from another person’s point of view.
- Ability to work independently as well as part of the training team.
- Positive and personable attitude with a customer service focus.
- A professional, patient, and balanced approach to handling difficult customer situations.
- Able to establish and maintain effective communication and relationships with customers and teammates.
- Takes initiative in goal fulfillment and deadlines.
- Excellent time management and organizational skills.
- Basic knowledge of Apple products, including Mac, iPad, and iPhone.
- Ability to easily learn new software.
- Ability to provide some off-hours training and support, including occasional weekends.
- Detail-oriented.
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
United States
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.