Managing Director - Commercial Insurance

Join our growing team in the Boston market and help shape the future of our business in one of the nation's most dynamic regions.

Job Title - Managing Director
Work Mode: Remote
 

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations.

About the Role: The Managing Director is responsible for providing strategic leadership and operational oversight to achieve organizational goals and long-term business objectives. This role leads the development and execution of business strategies, drives financial and operational performance, and ensures effective management of resources, risks, and stakeholder relationships. As a key member of the executive leadership team, the Managing Director partners with senior leaders, employees, clients, and external stakeholders to support sustainable growth, organizational excellence, and shareholder value.

Key Responsibilities:

• Strategic Leadership: Develop and execute the organization’s strategic vision, business plans, and long-term growth initiatives to achieve sustainable success.

• Business Growth: Identify market opportunities, industry trends, competitive risks, and strategic partnerships that support organizational growth and expansion.

• Operational Management: Oversee business operations to ensure efficiency, productivity, service quality, and alignment with organizational objectives.

• Performance Monitoring: Establish and monitor key performance indicators, business metrics, and operational benchmarks to drive accountability and results.

• Financial Management: Lead budgeting, forecasting, and financial planning activities while ensuring achievement of revenue, profitability, and growth targets.

• Financial Stewardship: Ensure sound financial management practices, effective resource allocation, and compliance with financial controls and regulations.

• Investment & Risk Evaluation: Assess business opportunities, investments, and organizational risks to support informed decision-making and long-term value creation.

• Leadership & Talent Development: Build, develop, and retain high-performing leadership teams while supporting succession planning, coaching, and leadership development.

• Organizational Culture: Foster a culture of accountability, collaboration, innovation, inclusion, and continuous improvement across the organization.

• Stakeholder Management: Build and maintain strong relationships with clients, business partners, regulators, community leaders, and other key stakeholders.

• Executive Communication: Present organizational performance, strategic initiatives, and recommendations to executive leadership and governance bodies.

• Governance & Compliance: Ensure compliance with applicable laws, regulations, policies, ethical standards, and corporate governance requirements.

• Risk Management: Identify and mitigate strategic, operational, financial, and reputational risks while maintaining effective internal controls.

• Change Leadership: Lead organizational transformation, innovation, and continuous improvement initiatives that support business objectives and long-term success.

• Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions.

Ideal Candidate Qualifications:

• Bachelor’s degree in Business Administration, Finance, Management, Human Resources, or a related field

• MBA or related advanced degree preferred

• 10+ years of progressive leadership experience with responsibility for business operations, strategy, and financial performance

• Demonstrated success leading large teams, business units, or complex organizational functions

• Strong expertise in strategic planning, financial management, and organizational leadership

• Experience working with executive leadership teams and governance boards preferred

• Exceptional leadership, people management, and relationship-building skills

• Strong financial, operational, and business acumen

• Excellent negotiation, communication, presentation, and stakeholder management skills

• Experience leading organizational change, transformation, and continuous improvement initiatives

• Proven ability to make sound decisions in complex, fast-paced environments

What We Offer:

• Competitive salaries and bonus potential

• Company-paid health insurance

• Paid holidays, vacations, and sick time

• 401K with employer match

• Professional growth and career progression opportunities

• Respectful culture and work/family life balance

• Community service commitment

• Supportive teammates and a rewarding work environment

What to Expect (Application Process):

• 30-Minute Phone Screen, Online Assessments, and Interview(s)