IT Engineering Manager (MarTech)

The IT Engineering Manager is responsible for leading the infrastructure engineering team in supporting and evolving the Direct Market Technology platform environment. This position blends technical leadership, personnel management, and heavy hands-on system engineering to ensure maximum uptime, optimal infrastructure planning, and successful execution of complex technology migrations.

The manager aligns business and technical requirements to develop architectural design specifications across hybrid environments, spanning bare-metal servers, collocations, and cloud architectures. As a working manager, you will be expected to actively build, configure, and troubleshoot alongside your team while guiding its strategic direction.

Responsibilities:

• Manage a team of direct reports within the IT Engineering division, including establishing yearly performance goals, delivering performance reviews, and guiding professional growth. 
• Collaborate with executive leadership on datacenter lifecycles, contract renewals, power footprint negotiation, and capacity expansions.
• Oversee and prioritize technical project execution, including infrastructure upgrades, platform refreshes, and legacy environment decommissionings.
• Establish goals and priorities for staff/area of responsibility consistent with departmental objectives.
• Ensure deliverables are on target with goals, make modifications, and adapt to organizational goals or direction changes.
• May be responsible for team formations and associated assignments to accomplish work.
• Align processes with department goals.
• Operate within a pre-established budget.
• Control costs by managing internal resources and containing expenses.
• Have input into future budget recommendations with senior management.
• Develop processes for the production of management reports, statistics, performance measures, etc.
• Establish an environment where staff learns to be self-sufficient, competent, and challenged.
• Coach and monitor staff in continuous performance, improvement, and development.