The Role
This is an opportunity to lead product design for one of the world's leading technology companies, partnering on a portfolio of ambitious digital product initiatives. Rather than balancing multiple client accounts, you'll have the opportunity to build deep relationships, develop meaningful product expertise, and help shape experiences over the course of a long-term partnership.
You'll lead multidisciplinary teams through complex product challenges—from defining product vision and experience strategy to delivering thoughtful, scalable solutions. Success in this role requires equal parts systems thinking, design craft, and collaboration, with the ability to navigate ambiguity, align stakeholders, and inspire teams around a shared vision.
We're looking for a hands-on design leader who enjoys staying close to the work. You'll mentor designers, facilitate workshops, present to senior stakeholders, and partner with strategists, researchers, producers, and engineers to create products that are intuitive, impactful, and built to scale.
What You'll Do
Lead the design of complex digital products and experiences from early strategy through delivery, ensuring solutions are user-centered, scalable, and aligned with business goals.
Partner with client stakeholders to shape product vision, facilitate workshops, define priorities, and navigate ambiguity with confidence.
Guide multidisciplinary teams of designers, strategists, researchers, producers, and engineers through the design process, fostering collaboration and design excellence.
Translate complex systems, workflows, and user needs into intuitive product experiences that balance customer value with technical feasibility.
Champion high-quality UX, interaction, and visual design while maintaining a strong focus on accessibility, usability, and product craft.
Mentor designers through thoughtful feedback, creative direction, and hands-on collaboration, helping elevate both individual growth and team performance.
Present work and design rationale to stakeholders, building alignment through clear communication and strong storytelling.
Contribute to the evolution of design systems, workflows, and best practices that improve quality, consistency, and efficiency across engagements.
Stay curious about emerging technologies—including AI—and thoughtfully explore how they can improve the design process and the products we create.
What You'll Bring
10+ years of experience designing digital products, platforms, or services, with several years leading complex product initiatives.
Experience leading multidisciplinary design teams within an agency, consultancy, or in-house product organization.
A portfolio demonstrating exceptional product thinking, UX strategy, systems thinking, and design craft.
Deep expertise in product design, interaction design, information architecture, and user-centered design methodologies.
Strong facilitation, presentation, and storytelling skills, with the ability to influence senior stakeholders and build trusted client relationships.
Experience working closely with product managers, researchers, engineers, and cross-functional partners throughout the product development lifecycle.
A collaborative leadership style with a passion for mentoring designers and creating an inclusive, feedback-driven team culture.
Comfort navigating ambiguity, simplifying complex problems, and balancing user needs, business objectives, and technical constraints.
Curiosity about emerging technologies and a mindset of continuous learning, experimentation, and thoughtful innovation.
Proficiency with modern design and collaboration tools, including Figma, Miro, and other industry-standard platforms.
Pay Range
The expected pay range for this position is $125,000-$155,000. This range reflects the potential compensation across multiple levels and U.S. geographic pay regions. Final compensation is determined by the candidate's level and their work location. Instrument uses three regional pay ranges to account for cost of living (US1 +15%, US2 +7.5%, US3 Base). Learn more about our pay philosophy and regional pay structure.
What We Offer
Medical, dental, and vision coverage
401k with employer matching
Unlimited PTO + company wide closures
Work From Home and Wellbeing monthly stipend
HSA Employer Contribution
Professional Development Stipend
Paid Parental Leave
