At Sysdig, we believe cloud security isn't a compromise - it's a promise. From the start, our mission has been clear: to help organizations secure innovation in the cloud, the right way.
We created Falco, the open standard for cloud threat detection, and continue to lead the cloud security market with runtime insights, open innovation, and agentic Al. Creators of technology trusted by over 60% of the Fortune 500, Sysdig gives teams the real-time clarity to move fast and defend what matters most.
Culture matters here. We believe diversity fuels stronger ideas, and open dialogue drives sharper decisions. Recognized as a Best Place to Work and one of Deloitte's fastest-growing companies for the past 5 years, we're here to raise the standard for what cloud security and workplace culture should be.
If you have the passion to dig deeper, the desire to challenge convention, and the curiosity to build something better, Sysdig is the right place for you.
What you will do
Be the technical authority and trusted advisor on the Sysdig Platform, reporting to the Sr. Director of Customer Success.
Build relationships across customer teams, from engineers to executives
Align platform capabilities with customer goals to attain outcomes and value
Guide deployment, architecture, and operational best practices
Lead workshops to accelerate adoption and maximize platform impact
Advocate for customer needs and influence product direction
Partner with Sales on retention and growth
Collaborate with Support and Services to ensure smooth implementations and fast issue resolution
What you will bring with you
Hands-on experience with Kubernetes in enterprise environments (on-prem and cloud)
Proficiency in container image creation and optimization
Familiarity with cloud-native platforms, DevSecOps, and automation tools
Scripting and API integration skills
Troubleshooting and root cause analysis capabilities
Experience leading projects and working directly with customers
Bonus: Knowledge of time series metrics, Prometheus, and monitoring frameworks like Golden Signals or the USE method
What we look for
5+ years in technical, customer-facing SaaS, cloud, or security roles (e.g., TAM, CSE, DevOps, and Architect)
Experience with Linux, Kubernetes, Helm, Terraform, and major cloud platforms
Familiarity with Prometheus, PromQL, and container/cloud security practices
One or more Kubernetes certifications (CKA, CKAD, CKS)
Collaborative technologists
Bonus: Experience with Sysdig or Falco
Ability to work onsite at customer's office in Dallas, at least 1-2 days a week
When you join Sysdig, you can expect:
Extra days off to prioritize your well-being
401(k) Retirement Savings Plan with a 3% company match
Maternity and Parental Leave
Mental health support for you and your family through the Modern Health app
Full health benefits package for you and your family
