Strategic Account Manager
Job Description
Welcome to AMN Healthcare — Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
- Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
- Consistently ranked among SIA’s Largest Staffing Firms in America.
- Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
- Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006
Job Summary
AMN Language Services (Formerly Stratus Video) is a technology-driven company improving the way patients and medical professionals connect across all areas of health care. The Strategic Account Manager is responsible for managing and growing a portfolio of high‑value, complex healthcare clients. This role requires strong C‑suite presence, the ability to navigate large, matrixed organizations, and a proven track record of expanding existing accounts through strategic up‑selling and long‑term partnership development. The Strategic Account Manager serves as a trusted advisor to executive and senior‑level stakeholders, ensuring AMN Language Services’ solutions are aligned with client goals for high‑quality patient care while driving revenue growth in line with assigned quotas.
** Travel is 30% or more
Job Responsibilities
Executive Relationship Management
Own and lead strategic client relationships across departments, including sustained engagement with C‑suite and senior leadership stakeholders
Establish trusted‑advisor status by demonstrating deep understanding of client business objectives, healthcare challenges, and operational priorities
Revenue Growth & Upselling
Achieve and exceed annual revenue and growth targets through expansion of existing accounts
Identify, develop, and execute strategic up‑sell and cross‑sell opportunities across AMN Language Services’ full solution portfolio
Lead contract renewals and negotiate commercial terms aligned with long‑term partnership value
Strategic Account Leadership
Influence key client decision points through insight‑based selling and value‑driven recommendations
Analyze solution performance and outcomes; proactively communicate impact, ROI, and success metrics to executive stakeholders
Anticipate, identify, and mitigate account risk while driving retention and client satisfaction
Consultative & Insight Selling
Maintain expert‑level knowledge of AMN products, services, and healthcare language‑access trends
Develop and deliver executive‑level “insight selling” narratives that connect solutions to client strategic priorities
Cross‑Functional Collaboration
Partner internally with operations, implementation, clinical, and product teams to ensure seamless service delivery and client success
Skills
Strong executive presence with excellent communication, presentation, and negotiation skills
Track record of growing revenue through strategic upselling within existing accounts
Ability to navigate complex client organizations and build multi‑department relationships
Proficiency in Salesforce and Microsoft Office Suite
Highly collaborative, consultative mindset with a results‑driven approach
Qualifications
Education & Years of Experience
Bachelor’s Degree plus 5-7 years of work experience preferred in success managing large, strategic enterprise or healthcare accounts
Demonstrated ability to engage, influence, and present to C‑suite and senior executive audiences
Prior experience in strategic account management, consulting, or complex solution sales strongly preferred
Work Environment / Physical Requirements
Work is performed in an office/home office environment.
Team Members must have the ability to operate standard office equipment and keyboards.
Work Environment / Physical Requirements
Work is performed in an office/home office environment.
Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate
$62,000 - $77,000 SalaryFinal pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.