Global Account Manager

    Remote, US
    Full-Time
    Mid (3-6 yrs)
    Customer Success & Support
    Posted on March 24, 2026
    About Model N
    Model N enables life sciences and high-tech companies to drive growth and market success by transforming how they manage revenue. Our cloud-based solutions deliver greater visibility, control, and compliance across the revenue lifecycle.
    About the Role
    As a Global Account Manager, you will be responsible for driving strategic sales growth within Model N’s Top 100 customer base. You’ll manage a portfolio of enterprise accounts, lead complex sales cycles, and serve as the primary customer contact to deliver impactful SaaS solutions that improve revenue management and operational efficiency.
    What You’ll Do
    · Develop and execute strategic account plans across parent and subsidiary organizations.
    · Drive cross-sell and upsell opportunities for Model N’s SaaS product suite.
    · Build trusted relationships with senior stakeholders to promote solution adoption.
    · Collaborate with internal teams (Solutions, Partners, Support, Services) to deliver value throughout the sales cycle.
    · Lead quarterly business reviews and strategic planning sessions with customers.
    · Advocate for customer needs internally to improve product and service outcomes.
    · Maintain accurate pipeline and account data in Salesforce.
    · Consistently meet or exceed ARR and funnel targets.
    · Utilize the “Model N Way” sales methodology and tools.
    · Support renewal processes and customer retention efforts.
    What We’re Looking For
    · 5+ years in enterprise software/SaaS sales with a proven quota-carrying track record.
    · Experience selling complex solutions (e.g., ERP, Quote-to-Cash platforms).
    · Strong background in selling to large enterprise clients in Life Sciences or High Tech.
    · Familiarity with MEDDPICC methodology and consultative selling techniques.
    · Skilled in virtual and in-person sales engagements.
    · Strong leadership, communication, and negotiation skills.
    · Proficient in Salesforce CRM.
    · Bachelor’s degree or equivalent experience.
    Enterprise SaaS | Strategic Account Management | Revenue Management | ERP | Quote-to-Cash | Life Sciences Sales | High Tech Sales | MEDDPICC | Salesforce | Customer Success | ARR Growth | Cross-Sell | Upsell | Remote Sales | B2B Sales | Strategic Planning | Business Reviews

    Company:  Model N

    Provides cloud-based revenue optimization and compliance software for pharmaceutical, medtech, and high-tech companies.
    1001-5000 employees
    Software & IT Services
    HQ: United States