Insurance Technician - Service Center (Remote)

The Service Center Technician provides technical insurance support to the Account Coordinators, Sales Representatives, Customer Service Representatives, Client Relations Representatives, and clients by performing the following duties.  

Your Impact:

• Maintains and updates log of all renewal Service Center business within the team in the respective system:  Quote Tracker and Synergy CRM
• Sends renewal solicitations to existing clients in a timely manner to facilitate successful renewals of Service Center policies.
• Determine proper renewal tract with carriers to each policyholder
• Handles communication with insurance carriers throughout the renewal process.
• Creates Pearl branded quote documents and payment instructions for all Service Center renewals.
• Reviews and processes money mail orders for renewal business (checks for accuracy and completeness).
• Sorts mail, indexes scanned mail and distributes to appropriate underwriter if necessary.
• Issues policies and processes invoices to ensure payments to carriers are on time and in full.
• Provides mid-term servicing of policies, including cancellations, reinstatements, and endorsements.
• Facilitates communication with carriers regarding policy and coverage questions during and after the renewal process.
• Participates in monthly team meetings and provides feedback on process improvements.

Successful Candidates Will Have:

• Provides technical insurance support to the Underwriters, Sales Representatives, Customer Service Representatives, and clients by performing the following duties.  
• High school diploma or general education degree (GED).
• 1-3 months related experience and/or training; or equivalent combination of education and experience.
• Some insurance knowledge and/or class work preferred (i.e., INS21, INS22, or INS23).
• Knowledge of Microsoft Office products required.
• Experience in the veterinary industry preferred

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.  For more information, please visit one80.com.If you have any questions about this posting, please contact one80careers@one80.com.

Pay Range:

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's  California Job Applicant Privacy Notice .