The Impact of an Instructional Designer at Coupa:
Instructional Designers at Coupa create and maintain best-in-class eLearning, instructor-led, and virtual instructor-led content for Coupa Product training to serve customers, partners, and employees. They have a solid knowledge of instructional design, adult learning theory, and technical training best practices. They must possess a strong bias for action and an unwavering commitment to making our internal and external customers and partners successful.
What You'll Do:
Stakeholder Collaboration: Partner directly with cross-functional SMEs and stakeholders to identify critical learning needs and define measurable performance objectives.
Multimodal Development: Create and maintain diverse curricula for online, instructor-led (ILT), and virtual instructor-led (vILT) training environments.
Evidence-Based Design: Apply core instructional design theories and principles to address performance gaps and maximize learner impact.
Pre-Production Design: Generate comprehensive scripts, storyboards, and prototypes for stakeholder review and approval prior to final development.
Interactive E-Learning: Leverage multimedia authoring tools (Articulate 360, Camtasia) and project management platforms (Asana) to build engaging online experiences.
Project Ownership: Manage the end-to-end content development lifecycle, ensuring seamless collaboration between curriculum managers and delivery teams.
Quality Assurance: Ensure all instructional materials meet rigorous quality standards and strictly adhere to established corporate writing and style guidelines.
What You Will Bring to Coupa:
Instructional Expertise: 2+ years of experience in instructional design, curriculum management, or adult learning within a corporate training environment (SaaS preferred).
Agile Development: Proven ability to operate in rapid 2-week development cycles, delivering high-quality learning content under tight turnaround times.
Technical Toolset: Mastery of eLearning authoring tools including Articulate 360, Adobe Creative Cloud, Camtasia, and Microsoft Office.
Content Design: Demonstrated skill in assessing learning needs and converting complex technical information into engaging, media-rich, and high-impact learning solutions.
Methodology & Theory: Strong foundational knowledge of instructional design processes, taxonomy, knowledge transfer methods, and organizational development.
Strategic Communication: Excellent writing and editing skills with the ability to simplify technical concepts and build consensus across disparate groups with competing priorities.
Education & Validation: BA/BS degree in Education or Instructional Design required; a professional portfolio demonstrating successful project execution must be provided.
