This is a remote, full-time position, and is open to candidates across Canada.
We’re seeking a detail-oriented, strategic, and creative Digital Experience Specialist to join our UX & Brand Experience team. This is a keystone role focused on helping clients create goal-driven, user-centric websites that align with brand identity and drive measurable results.
You’ll be instrumental in guiding website redesign projects—from research and analysis through to content structuring, page building, and testing. You’ll also contribute to broader UX, market research, and brand consultancy initiatives, playing a key role in delivering polished, high-impact client work.
Key Responsibilities - Website Redesign & Optimization:
Analyze website performance metrics to inform strategic recommendations
Lead content audits and create Keep-Update-Delete reports
Develop intuitive navigation structures and information architecture
Design and build website content using platforms such as WordPress (Elementor), HubSpot, Webflow, and others.
Provide UX and CRO-focused feedback on wireframes and visual designs
Ensure alignment with client brand messaging and visual identity
Co-lead the project delivery process alongside a Project Manager
Contribute to user journey mapping and documentation
Conduct quality assurance (QA) reviews of built pages to ensure content accuracy, design consistency, and functional integrity across devices and browsers
Propose and implement A/B and multivariate tests to support continuous improvement
Key Responsibilities - Brand and UX Consultancy:
Conduct qualitative research, including stakeholder interviews and persona development
Conduct information architecture (IA) and UX audits, including heuristic evaluations and gap analysis
Support brand messaging strategy and product positioning
Collaborate on naming, copy tone, and style guidance deliverables
Analyze digital properties such as YouTube channels for branding, UX, and conversion opportunities
Essential Functions & Success Factors:
Deliver high-quality, on-spec work within established deadlines
Communicate clearly and confidently with internal teams and client stakeholders
Collaborate across departments including design, development, content, and SEO
Track project progress in internal project management tools
Review and edit deliverables from colleagues as part of peer-review workflows
Maintain alignment with client goals and internal quality standards
Assist with formatting, information synthesis, and reporting as needed
Additionally, this role may work toward:
Exploring and developing new service offerings, with the support of managers and senior colleagues.
Working to understand and gain insights into industry trends and standards around data analysis and reporting, lead generation, design best practice and content marketing in general.
Collaborating with senior members of staff to develop strong in-house knowledge stores, policies and processes.
Working closely with Brafton's development team, CMS, production teams and other departments, as is helpful, toward the timely and successful completion of these tasks.
Growth & Development Opportunities:
Contribute to the evolution of service offerings and internal processes
Stay current with industry trends in UX, data analysis, and content strategy
Help build knowledge libraries, templates, and best practice documentation
Required Skills & Experience:
Bachelor’s degree preferred
Minimum 2 years of relevant experience in UX, web design, digital strategy, or content marketing
Excellent communication skills—written, verbal, and visual
Proficiency with spreadsheets (e.g., Google Sheets, Excel)
Working knowledge of UX, CRO, and content best practices
Comfortable with CMS platforms like WordPress, Webflow, and HubSpot
Experience with visual page builders (e.g., Elementor, Webflow) is a strong plus
Fluency in CSS is highly desirable
Understanding of the modern digital marketing landscape
Time Allocation:
70% Independent Contributor Work
20% Internal or Client Communications
10% Miscellaneous Tasks
Additional Requirements:
Access to reliable, professional-grade hardware and a stable internet connection
Comfort working in a fully remote, deadline-driven environment
Willingness to collaborate across time zones when needed
Ready to help shape the digital experiences of tomorrow? Apply now and join a team where strategy meets storytelling.
Benefits Include: Commission on top of salary, Health Savings Account, pension, paid vacation, flexible remote schedule, and more!
