Senior Solutions Engineer
SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
SonicWall is a global leader in cybersecurity, protecting organizations worldwide with advanced network, cloud, and endpoint security solutions. We empower businesses to defend against evolving cyber threats through innovative, scalable, and high-performance security technologies.
We are seeking an experienced Solutions Engineer to support customers and partners across Hong Kong by designing and delivering secure, business-aligned cybersecurity solutions.
Role Overview
As a Solutions Engineer, you will serve as a trusted technical advisor to customers and channel partners, translating business and security challenges into effective technical architectures. This is a highly collaborative, customer-facing role combining presales consulting, solution design, and technical leadership.
You will work closely with sales, partners, product management, and engineering teams to drive successful customer outcomes and accelerate adoption of SonicWall solutions.
Key Responsibilities
- Partner with customers and channel partners to understand business and technical requirements.
- Architect and position cybersecurity solutions aligned to customer environments and security objectives.
- Deliver technical presentations, product demonstrations, and Proof of Concept (POC) engagements.
- Develop solution designs, technical documentation, and RFP responses supporting strategic opportunities.
- Provide presales technical support, product updates, and enablement training to partners and customers.
- Collaborate with account teams to manage technical pipelines and ensure successful deployments.
- Contribute technical thought leadership through workshops, blogs, and regional events.
- Provide field feedback to product and engineering teams to influence future product enhancements.
- Maintain technical expertise through certifications and hands-on lab environments.
- Support complex customer issues in collaboration with technical support teams when required.
Required Qualifications
- 10+ years of experience in network security, cybersecurity, or presales engineering roles.
- Strong customer-facing presentation and solution consulting skills.
- Proven experience delivering successful POCs or pilot deployments.
- Hands-on expertise designing and deploying enterprise security solutions including:
- Firewalls and secure remote access
- VPN and SD-WAN technologies
- Email and endpoint security solutions
- Wireless and network security platforms
- Strong understanding of networking and security fundamentals:
- TCP/IP, NAT, VPN, IDS/IPS, encryption (IPSec/SSL)
- PKI and authentication technologies
- Familiarity with cloud environments (AWS, Azure, SaaS security).
- Experience with virtualization platforms such as VMware or Hyper-V.
- Knowledge of compliance frameworks such as GDPR, PCI-DSS, or similar standards is preferred.
- Excellent communication and stakeholder engagement skills.
- Ability to travel within the region as required.
Preferred Experience
Experience with leading security vendors such as SonicWall, Palo Alto Networks, Fortinet, Check Point, Cisco, Sophos, or equivalent platforms.
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SonicWall is an equal opportunity employer.
We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.