As an Expert Product Designer on the Growth team, you'll own the Member’s Enrollment experience, the web-based flow that shapes a member's first interaction with Sword. This is an opportunity to work on a high-impact, high-traffic touchpoint that's constantly evolving through experimentation and data-driven design.
What you'll be doing:
Own and optimize the enrollment flow;
Take full ownership of the web enrollment experience end-to-end;
Run iterative design cycles focused on conversion, usability, and accessibility;
Translate data insights and user feedback into meaningful design improvements;
Work closely with your PM, Tech Lead, and and across all Sword GMs as part of a tight-knit team;
Partner with engineering to ensure you collaborate on the best solutions, smooth handoff;
Align with other Growth designers to maintain consistency across the acquisition funnel;
Support and evolve organism-level components within the design system;
Balance speed of delivery with scalable, reusable solutions;
Embrace a test-and-learn mindset - this product is never "done";
Use AI tools thoughtfully to accelerate your workflow where it makes sense;
Stay curious about what's working, what's not, and why.
What you need to have:
4+ years of experience in product design, with a focus on flows, funnels, or conversion-driven work;
A portfolio that leads with impact, before/after improvements with metrics, followed by the detailed process narrative;
Pro-level Figma skills and comfort prototyping at speed;
Strong accessibility knowledge (WCAG) and commitment to inclusive design;
Ability to read and interpret data;
Understanding of design systems;
Thoughtful use of AI in your design process - knowing when it helps and when it doesn't;
Design AI led product experiences - Sword delivers superior member outcomes by pairing Human + AI
What we would love to see:
Experience designing onboarding, enrollment, or signup flows specifically;
Background in growth teams or conversion-focused environments;
Frontend knowledge - understanding how your decisions affect development;
Experience with analytics tools (Mixpanel, etc.);
Side projects or products you've built yourself;
Healthtech experience (preferable, not required).
A stimulating, fast-paced environment with lots of room for creativity;
A bright future at a promising high-tech startup company;
Career development and growth, with a competitive salary;
The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
A flexible environment where you can control your hours (remotely) with unlimited vacation;
Access to our health and well-being program (digital therapist sessions);
Provides AI-driven physical therapy solutions designed to assist users in managing pain from home. The company focuses on musculoskeletal conditions and pelvic health, offering programs that promote recovery and injury prevention.
