*In order to be considered for the role, candidates must reside in New York, NY, Boston, MA or Philadelphia, PA.*
Primary Function of Position
The Clinical Applications Engineer (CAE) reports to the Manager of Clinical Applications Engineering. The
CAE plays a critical role in the early adoption of new technology, expanding access to robotic minimally
invasive care. This individual will be primarily focused on building and supporting early users through their
system learning curve and provide technical expertise on the system as applicable during clinical
procedures. They will play a crucial role in transitioning users from their initial training to proficiency with
the system and its use. They will also be responsible for providing guidance and perspective to design
engineering about system usage nuances within the market they serve.
Essential Job Duties
• Provide procedural support to new robotic system sites to promote safety and effective
progression
• Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new
users through their early learning curve
• Provide expert clinical product and technical assistance and training to physicians and clinical
staff on the effective use of Intuitive’s equipment during clinical procedures
• Identify key areas of concern for clinical users for procedure adoption and collaborate with
training and development partners to evaluate and address them
• Drive collaboration and maintain consistent, open lines of communication across the assigned
responsibilities with the global Clinical Applications Engineering team as well as the development
teams.
• Collaborate with peers and development engineering partners to develop and share best
practices and product feedback
• Stay current on company products instructions for use (IFU), best practices and technical
troubleshooting, as well as relevant scientific clinical literature and new product information
• Prioritize and appropriately respond to requests in a high-stress
environment.