Sales Operations Analyst

Senior Analyst, Sales Operations — ICX Revenue Operations

About the Role

Adobe's ICX Revenue Operations team sits at the heart of our "Empowering Everyone to Create" transformation—connecting customer behavior, business outcomes, and product evolution. As a Senior Analyst on the team, you'll support the worldwide sales organization by managing end-to-end compensation processes, building scalable analytics and reporting, and turning complex data into actionable insights that shape GTM strategy and accelerate ARR growth.

This is a high-impact role at the intersection of data, storytelling, and strategy. You'll partner closely with Sales leadership, GTM, Finance, and technical teams to drive operational rigor, influence executive decisions, and help build the operating model for one of Adobe's most visible, fast-evolving organizations.

What You'll Do

Analytics, Insights & Decision Enablement

• Transform complex datasets into clear, actionable insights that guide executive decision-making across Sales and GTM.
• Develop, maintain, and enhance dashboards and scorecards covering pipeline, bookings, forecasting, sales productivity, and attainment performance.
• Lead strategic analysis of customer journey and behavior—identifying success drivers, risk signals, and expansion opportunities across segments, industries, and maturity levels.
• Run the Sales Feedback loop, converting performance patterns into recommendations that refine GTM and support motions.
• Manage multiple concurrent projects to completion with minimal supervision, partnering with Sales leadership to resolve process bottlenecks.

• Develop forward-looking insight frameworks that measure how ICX creates business value across customer maturity levels, industries, and customer segments.

Process Improvement, Data Quality & Automation

• Drive automation and efficiency through system enhancements, reusable tools, and best-practice sharing.

• Partner with Data Engineers to build dashboards and scorecards that scale insight delivery across our global sales and support teams.

• Create scalable reporting frameworks that let teams easily access dashboards and insights.

• Drive data accuracy and clarity while building confidence in every insight by aligning how metrics are defined, tracked, and visualised across the business.

Thought Leadership & Communication

• Craft executive narratives and presentations that link insights to the ICX vision and support WBRs, MBRs, and QBRs with synthesized findings.
• Partner with GTM, Finance, and Strategy teams to surface next-best actions through data storytelling and visualization.

What You Bring

• 8-10+ years of experience in Sales Operations, Revenue Operations, data analysis, or strategy roles—preferably in enterprise SaaS, consulting, or product organizations.
• Bachelor's degree required; MBA or equivalent experience preferred.
• Ai first mindset
• Proven track record of managing complex, cross-functional projects and synthesizing data into insights that influence senior executives.
• Strong understanding of sales operations processes, sales cycles, and reporting frameworks.
• Advanced Excel skills (multi-variable models, advanced formulas, pivots, logic matching) and strong PowerPoint skills, including Excel integration and automated charting.
• Hands-on experience with SFDC, Dynamics, Anaplan, Power BI, Tableau, and SQL.
• Exceptional storytelling, communication, and executive-presentation skills.
• Highly organized and meticulous, with the ability to manage competing priorities independently and deliver under pressure.
• Curiosity, creativity, and a bias for action in connecting data to business impact.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.