Institutional Sales Manager (LATAM)

    Brazil, Sao Paulo && Argentina, Buenos Aires && Mexico, Mexico City && Chile, Santiago de Chile && Latin America && Colombia, Bogota
    Full-Time
    Mid (3-6 yrs)
    Sales & Business Development
    Posted on February 8, 2024
    About Binance VIP & Institutional Team
    Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.
    Our team serves the most sophisticated trading users and participants in the trading and investment industry and we offer you an opportunity to build your portfolio of clients alongside Binance and amongst top colleagues. Work remotely in a global team that covers all parts of the world, where you will get to travel and meet and attract your clients at bespoke events. If you thrive in a fast paced and high pressure environment, we encourage you to apply in!
    Responsibilities
  1. Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
  2. Expanding the relationships with existing customers by sustained communication, understanding of their needs
  3. Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
  4. Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback
  5. Requirements
  6. Sales experience (customer acquisition/ origination), having had a clear sales KPI
  7. Familiar with the use of a CRM tool
  8. Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers.
  9. At least 3-5 years working experience in sales and client services function with international financial background in banking, investments, FX sales
  10. Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
  11. Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
  12. Passionate about crypto. Industry experience would be of an advantage
  13. Fluency in English is required, fluency in additional languages would be a bonus
  14. Company:  Binance

    Operates the world's largest cryptocurrency exchange, offering trading, staking, and blockchain ecosystem services to 270M+ users globally.
    5001-10000 employees
    Finance & Fintech
    HQ: None (Global)