Global Community Events Manager
Own the overall community events plan, including how different event types ladder up to company goals around awareness, retention, pipeline, and community health
Design events as experiments: define hypotheses, set measurable goals, and build in the feedback loops needed to learn and iterate
Maintain a forward-looking events calendar aligned to product launches, regional growth priorities, and company milestones
Identify and prioritize target cities and regions based on community density, product usage data, and expansion opportunity
Event portfolio
Lead planning and execution of our annual user conference (Meetabase) end-to-end
Support and scale community-hosted events by providing toolkits, resources, and coordination for local organizers who want to run their own gatherings
Own demand gen events, including executive dinner and VIP programming — curating guest lists, formats, and experiences that deepen relationships with key customers and prospects
Coordinate informal and formal meetups and community visits globally
Operations and measurement
Own all event logistics: venue sourcing and negotiation, catering, AV, signage, swag, guest lists, and international shipping
Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies
Define and track KPIs for every event type — from attendance and engagement to pipeline influence and community NPS — and report out regularly
Gather attendee feedback — quantitative and qualitative — and synthesize insights to continuously raise the bar on quality and impact
Build and maintain playbooks, templates, and toolkits so programs can be handed off, replicated, and improved over time
Partner with Marketing, Sales, and Success Engineering on branding, messaging, and lead handoff
Experience in event management, community marketing, or field marketing at a tech company, with a track record of owning both large flagship events and smaller programmatic ones
A strategic, data-driven approach: you define success before you start, and you know how to structure even a small dinner as a learning opportunity
Experience managing a diverse portfolio of event formats — conferences, executive programs, community events, meetups — not just one type
Strong organizational skills and ability to manage multiple concurrent projects across time zones
Comfortable with international logistics: foreign vendors, cross-border shipping, multi-currency payments
Confident negotiator with vendors and venues; familiarity with contracts and procurement
Self-starter who thrives in a remote, async environment with high autonomy
Ability to travel internationally when needed
Bonus: experience in SaaS, data analytics, or open-source communities
Bonus: fluency in additional languages (Spanish, Portuguese, French, German, etc.)
This role is the strategic engine behind how Metabase shows up for its community in the real world. Every event you design is both a relationship-builder and a learning opportunity — a chance to deepen connections, surface honest feedback, generate new evangelists, and test what actually moves the needle. You're not just running events; you're building a program that compounds over time.