Patient Engagement Manager (Remote)
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
A Brief Overview
Determines negotiation strategies with pharmaceutical manufacturers and suppliers, implementing pharmaceutical procurement strategies to enhance customers' bottom line. Collaborates with trade professionals in creating and implementing pharmaceutical procurement plans. Contributes to the achievement of business objectives and ensures the organization remains competitive in the market.
What you will do
Assists in the management of resources including assessing staffing needs, optimizing equipment and technology utilization, and managing budgets to support operational goals.
Implements new strategies and business plans derived from project management tools, data analysis, and stakeholder feedback to drive continuous improvement for the operations strategy area.
Delivers internal and external operations strategy communications and presentations, creating executive-level talking points, agendas, and monthly dashboards for stakeholders.
Defines project requirements, objectives, and key targets and objectives to communicate performance status and progress on critical activities and operational documentation, while also driving business growth.
Helps establish and implement financial and performance reports with finance partners, including rebate operations, financial targets, and objectives, and conducts regular audits to manage compliance and quality control.
Promotes a culture of continuous improvement, drives employee engagement, and addresses resistance to change.
Directs individuals to carry out current and potential participant offerings, consolidate insights, and identify approaches to achieve a market advantage.
Fosters a culture of continuous improvement within the operations team by encouraging innovation, gathering feedback from employees, and implementing initiatives to enhance operational effectiveness and customer satisfaction.
Oversees ongoing training to ensure all team members are fully versed and compliant within their respective roles.
For this role you will need Minimum Requirements
5-7 years work experience
Adept at problem solving and decision making skills
Adept at collaboration and teamwork
Adept at growth mindset (agility and developing yourself and others) skills
Adept at execution and delivery (planning, delivering, and supporting) skills
Education
Bachelor's degree preferred/specialized training/relevant professional qualification.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.