PAM Engineer

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You'll Do

• Manage privileged accounts and secrets within our Privileged Access Management (PAM) solution, ensuring security and compliance standards are maintained.
• Support operational processes for access rotation, auditing, logging, and incident resolution related to privileged sessions and service requests.
• Conduct access reviews, audit assessments, and compliance reporting for privileged accounts, secrets, and access policies.
• Identify security risks and operational issues, developing actionable recommendations to mitigate significant risks and resolve complex challenges.
• Lead onboarding of accounts, servers, applications, and secrets to Privilege Cloud using CyberArk connectors and plugins.
• Execute root cause analysis on issues and drive mitigation actions, collaborating with internal teams and vendors as needed.
• Create and maintain documentation; conduct training sessions on use cases, best practices, and standard operating procedures for Privileged Access Management.

What We're Looking For

• Fluent English skills with strong interpersonal and consultative abilities; excellent written and verbal communication.
• 8+ years of hands-on experience managing CyberArk Privilege Cloud in enterprise environments.
• University degree in Business, Information Technology, or equivalent certifications (CyberArk CDE, Guardian, Trustee/Defender, etc.).
• Proven ability to prioritize and execute tasks effectively in high-pressure environments while working collaboratively in team settings.
• Self-motivated professional who performs duties with minimal supervision, exercising sound judgment and autonomy within role scope.
• Flexibility with scheduling to support global operations and business needs.
• Experience with PowerShell or Python scripting, cloud environments (AWS, Azure), and SIEM/monitoring tools; familiarity with CyberArk Secrets Hub or Conjur is preferred.

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Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

This role is for CWT, a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!