Online | Entry Level | Hospitality Support Coordinator

    ~$48,933 - $90,876Market Estimate
    Chicago, Illinois
    Full-Time
    Entry (0-2 yrs)
    Customer Success & Support
    Posted on September 24, 2026
    Job Overview:
    We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.
    This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.
    Key Responsibilities:
    Provide online support for client inquiries related to reservations and scheduling
    Assist with coordination of hospitality-related services, including accommodations and associated arrangements
    Maintain accurate client records and reservation details in internal systems
    Communicate professionally with clients via email, phone, and digital platforms
    Review confirmations and documentation for completeness and accuracy
    Provide general administrative and customer service support
    Follow established procedures and workflows
    Collaborate with internal teams to ensure smooth service delivery
    Qualifications:
    Strong written and verbal communication skills
    Excellent organizational skills and attention to detail
    Comfortable using online tools, email, and digital platforms
    Ability to manage multiple tasks in a remote setting
    Customer service or administrative experience preferred
    Reliable internet access and a suitable remote work environment
    Work Environment:
    Fully remote position
    Structured and supportive team environment
    Training and resources provided
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States