Sr L3 Support Engineer

Jitterbit is seeking a Senior Support Engineer to join our L3 team. Jitterbit is an iPaaS (Integration as a Service) and API Management platform who has been recognized in the leader quadrant of Gartner for five straight years. Our customers use our iPaaS and APIM platform to solve mission critical business problems. What is our challenge? To make it easy to integrate our customers’ systems. In order to do this, we need to build and create a SaaS offering that is reliable, stable, and scalable for our customers. Do you have the design, architecting, and code-writing capabilities to take on this challenge? And can succeed in a big way?

About The Team

The L3 team at Jitterbit believes that unblocking our customer is our utmost priority and should think out of the box to figure out solutions for customer issues.

As a key L3 engineer on our team, you will collaborate with other L3 Engineers, L1 Support, Engineers, QA, Operations and Customers.

Our culture is fun, fast-paced, performance-oriented, open, and collegial. We are constantly pushing the technology envelope to the edge! We are very distributed and our culture is set up to make all of us very effective working remotely. We believe in hiring talent where it exists.

About The Role

We are looking for a L3 engineer. You will be working with Angular, Java, C++, Tomcat, Apache HTTP server, Postgres, Linux, Jenkins, Docker, and Kubernetes; to name a few of the technologies we use on the platform.

You will have support responsibilities on robust, scalable, and distributed systems that operate flawlessly 24x7x365. This is an exciting opportunity to work in a highly innovative environment with new technologies as we continue to extend our market leading position.

About You

You will be successful in this role if you:

●  Have excellent written and verbal communication skills

●  Are capable of working in a distributed team and able to excel in a remote culture

●  Are self-driven and able to work on key initiatives

●  Take pleasure in making things happen and listen to the input from peers

●  Are able to make data driven decisions

●  Are a believer in a best idea strategy regardless of where or who ideas come

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