The Resource Coordinator is responsible for tracking all resources/contracts/hours in our central PSA system, Unanet. Partner with the Delivery Managers to assign people to projects based on their skills, previous experience, availability, and project budget. Manage consultant schedules and billable hours using the Unanet system/PSA. Partner with our clients to plan out the projects.
A Day in the Life:A typical day for the Resource Coordinator includes interacting with the Client Engagement Leadership Team to ensure all CampusWorks resources (employees and contract consultants) are scheduled accurately in Unanet/PSA. The Resource Coordinator ensures that the staff are not overscheduled and that the request from the Client Engagement team align with the contract.
Additionally, the Resource Coordinator is responsible for interacting with CampusWorks’ clients upon contract signing to ensure the schedule and team is planned out efficiently and meets CampusWorks and the clients’ needs.
The Resource Coordinator is familiar with the skillsets of each contract consultant/employee and can easily reference our systems to find the appropriate resource(s) for each new project.
Assign available employees/contract consultants to projects in accordance with their skillsets, previous experience, and availability.
Handle multiple resourcing demands from a variety of client projects, including strategic, functional, and technical resources.
Enter and maintain project plans in Unanet/PSA.
Monitor availability and conflicts in consultant schedules and work with leadership and senior directors to resolve.
Work with client project leadership to identify resource needs and assign appropriate consultants in a timely manner.
Prioritize client satisfaction while keeping in mind CampusWorks' business needs.
Reconcilie projects monthly, or as needed ot ensure revenue accuracy.
Ability to create and disseminate ad hoc reports that help our delivery team manage staff and projects.
Maintain staffing reports and provide weekly updates to internal teams.