Strong experience in Workday HCM configuration, maintenance, and support.
Extensive functional expertise across Workday HCM modules, including: Core HCM, Advanced Compensation, Compensation, Absence, Time Tracking, Benefits, Learning, Recruiting, Candidate Engagement and Talent and Performance
Strong understanding of Workday HCM business processes, security concepts, organizational structures, and configuration best practices.
Proven experience gathering business requirements and translating them into scalable Workday HCM solutions.
Experience configuring and supporting Workday HCM modules throughout the implementation and support lifecycle.
Hands-on experience with Workday enhancements, releases, testing, production support, and continuous improvements.
Experience developing and maintaining functional and technical documentation, including business requirements, configuration documents, technical specifications, test plans, process flows, and user guides.
Ability to ensure Workday HCM solutions align with organizational objectives, compliance requirements, and HR best practices.
Excellent project management skills with the ability to manage multiple projects and priorities simultaneously.
Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex functional issues.
Excellent verbal and written communication skills.
Ability to communicate technical and functional concepts effectively to non-technical stakeholders and business leaders.
Strong leadership, stakeholder management, and mentoring capabilities.
Experience working in Agile development and project delivery environments.
Workday HCM Certification is preferred.
Experience supporting global HR processes and enterprise-scale Workday HCM environments is highly desirable.
Availability to work during US/UK business hour overlap.
Preferred shift: 1:00 PM – 10:00 PM IST.
RESPONSIBILITIES:
Lead the configuration, maintenance, enhancement, and support of Workday HCM modules based on business requirements.
Act as the Functional Subject Matter Expert (SME) for Workday HCM and HR business processes.
Configure and support Workday HCM modules, including Core HCM, Advanced Compensation, Compensation, Absence, Time Tracking, Benefits, Learning, Recruiting, Candidate Engagement, and Talent & Performance.
Collaborate with HR, business stakeholders, IT teams, and leadership to gather requirements and design scalable Workday HCM solutions.
Analyze business processes and recommend system improvements to maximize Workday capabilities and operational efficiency.
Ensure Workday HCM configurations align with business objectives, compliance requirements, and organizational policies.
Lead Workday release management activities, including impact assessments, testing, validation, and deployment support.
Troubleshoot and resolve complex functional, configuration, and system-related issues.
Develop and maintain functional and technical documentation, including business requirements, configuration documents, technical specifications, test plans, process flows, and user guides.
Monitor new Workday features and recommend the adoption of relevant functionality, best practices, and process improvements.
Manage multiple Workday initiatives, enhancements, and support activities while ensuring timely delivery within project timelines.
Provide leadership, guidance, coaching, and mentorship to consultants and team members.
Facilitate workshops, stakeholder meetings, solution reviews, and end-user knowledge-sharing sessions.
Communicate technical and functional concepts effectively to both technical and non-technical audiences.
Collaborate with IT leadership to ensure Workday HCM solutions align with the organization's overall technology strategy.
Support Agile delivery methodologies and actively participate in planning, testing, implementation, and continuous improvement activities.