Dir, Sales Operations Mgmt

    United States
    Full-Time
    Mid (3-6 yrs)
    Sales & Business Development
    Posted on August 10, 2026

    What you get to do in this role:

    Lead, organize, and manage business operations for the global Sales function, including handling executive-level special projects and working collaboratively and cross-functionally with other global functions and business teams. The global Sales function interacts with virtually every aspect of the company, with some members embedded within other teams. This is a highly matrixed organization operating in a dynamic, high-growth global business environment.  

    • Lead and drive operational aspects of the function, including global budget management, operational dashboards, monitoring and measurement of communications activities.
    • Work directly with global sales leadership teams to drive special projects, organizational development, and strategy. Track KPIs and work with leadership team to ensure successful outcomes.
    • Work closely with the broader sales leadership team and other company executives to ensure alignment of strategies, objective and activities; manage special projects and events as needed.
    • Ensure best practice implementation and operational excellence across entire function.
    • Drive consistent communications of priorities, activities, and results to team and relevant company stakeholders. Support presentation and reporting needs for the Sales function.  
    • Collaborate with the leadership team to develop the annual objectives and coordinate organization-wide goals. Report quarterly accomplishments.
    • Help support and lead purpose and culture of team and company.

    Company:  ServiceNow

    Provides a cloud-based platform for automated business workflows and digital transformation solutions.
    10001+ employees
    Software & IT Services
    HQ: United States