Fully Remote | Travel Customer Support | Entry Level

    ~$23,296 - $43,264Market Estimate
    Maryland
    Full-Time
    Entry (0-2 yrs)
    Customer Success & Support
    Posted on September 8, 2026
    Position Overview:
    We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.
    No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role.
    Key Responsibilities:
    Respond to client inquiries regarding vacation options and travel details
    Assist with booking support for flights, hotels, cruises, and vacation packages
    Provide clear communication before, during, and after travel
    Review reservations for accuracy and completeness
    Maintain organized client records and documentation
    Deliver high-quality customer service with professionalism and care
    Qualifications:
    Strong communication skills (written and verbal)
    Comfortable navigating online systems and booking platforms
    Detail-oriented with solid organizational skills
    Ability to work independently in a remote environment
    Prior customer service experience is helpful but not required
    What We Offer:
    Structured onboarding and step-by-step training
    Access to travel booking tools and supplier resources
    Flexible remote work environment
    Collaborative and supportive team culture
    Who This Role Is Ideal For:
    Individuals seeking entry into the travel industry
    Career changers exploring a new field
    Professionals returning to the workforce
    Candidates looking for a remote, service-focused role
    Destination wedding and travel planning company offering venue coordination, bookings, and guest travel support.
    11-50 employees
    Travel & Hospitality
    HQ: United States